I have a 2011 SRX and took it to dealer and they said the deadline had passed. June 2017. "CarComplaints.com" , "Autobeef", "What's Wrong With YOUR Car?" Karen Currently having issues with the headlights on my 2015 Cadillac SRX, I went to the dealership and was told it was approximately $1000.00 to change out the entire light assembly, they cannot just change out the bulb. I am a owner of a 2015 srx with the same problem m please advise. Notify me of follow-up comments by email. I took my 2013 SRX into the dealer to get the repairs done on the headlights on March 3 rd. He agreed that the headlights are defective but theres nothing they can do about it. Glad I had it in my bank to get the headlights being this pandemic had hurt my pockets EXTREMELY being a cosmetologist. How do I take part in the suit Service manager said he asked Cad to fix but Cad Corporate refused. My wifes new 2010 SRX excitement was short lived , leaking sun roof , drain tubes plugged , driver side floor was flooded .Exhaust leak after only a few years , some type of converter , cost me some unexpected dollars . Ive had my head lights replaced 3 times in my 2011 SRX since owning it in 2014. have you received your reimbursement? The plaintiffs are represented by Berger & Montague P.C. Purchased from Cadillac dealer in Ca 100% reimbursed. drug injury lawsuits and product liability lawsuits. CR usually bad mouths American cars. According to a class action lawsuit, the 2016 Cadillac SRX dim headlights allegedly prevent owners from using the vehicles at night unless the lights are set to high beams only. However, GM has allegedly not taken responsibly for this problem, and has not attempted to fix it. Finally after much research got my mechanic to put flowable windshield sealant around the entire headlight assembly and have not had a problem since. 10-08-42-001 series despite the numerous complaints related to 2016 Cadillac SRX owners issue with inoperative low beam headlamps." Page 1 of 11 | Showing 1 - 15 of 160 results. Condensation in the headlights, especially in humid weather. Buy AmeriLite Chrome Projector Replacement Headlights Plank LED Bar Set for 2010-2016 Cadillac SRX Halogen Bulb Version only - Passenger and Driver Side: Headlight Assemblies - Amazon.com FREE DELIVERY possible on eligible purchases . The complaints are organized into groups with data published by vehicle, vehicle component, and specific problem. November 18, 2021, 1:34 pm. Wow, I am blown away by all the notes on the headlights! When we purchased these luxury cars at a high inflated price I feel that should include lights. Walter Kosydor Then, when I called the number on the paper I received, I was advised I can go to any dealer that is going to do the repair within GM reimbursement amounts. I almost hit a kid who was walking in the road because I did not see him until I was almost upon him. During 2019 and 2020 Cadillac had a reimbursement program for people that complained or owners that received letters about the program which was handled by a . Exactly! The repairs must have. if (!window.mc4wp) { Do not forget to read the important details for reimbursement it will help you with a lot of things. i was pulling into a dark parking lot and could not see a thing we almost had an accident I replaced the low beams with super bright leds it helped a little bit because the light is white but nowhere near what they should be. Payment & Price. 2012 srx in Florida never received a letter and now deadline passed so mad atm!! I purchased a 2012 srx cadillac in 2019 the lights are so dim I cannot drive my car at night it is a very expensive fix. Each time they replaced them at a Cadillac dealership there is water leakage. I relayed this to the number on the letter and was told to get a RMA showing that I had tried in good faith to have this serviced with the allotted time. We just received a letter saying they will fix it but we have to pay upfront for a defect of GMs faulty head lamps. I want to file a claim action suit !!! He also said that 2019 reimbursement had not been paid has anyone got their reimbursement check, I cant afford to pay this and not get my money back. on: function (event, callback) { I dont understand why this has not been resolved for the newer models given its a known defect. Im afraid to drive my car at night because the visibility is so low!! Class Vehicles. New cases and investigations, settlement deadlines, and news straight to your inbox. Unbelievable!!! How do I join this lawsuit? $265.99 ( Review) Very Happy! Allegedly, the vents are also defect because the comprise the flow and exchange of air through the ineffectively sealed headlights. I have a recall notice for a Toe-link. What can I do? And now with COVID not working. Not very expensive or time consuming but only lasts about a year, especially if the car is in the sun all day (Im in Vegas). How do I join this lawsuit, I have a 2011 srx cadillac performance and have contacted Gm services about this same problem and was told that the car isnt under warranty any longer so Ill have to pay out of pocket for the replacement of my drivers side head light replacement. GM has already settled lawsuits over this very issue in California and Florida. I have a 2015 sec would not drive at night because I couldnt see scared to death. Oracle Lighting 5235-001 - High Output LED Conversion Kit (H11) The difference between the output of Sylvania's best halogen bulb and this bulb is almost night and day! We took the car and still had issues. 2015 SRX Mine are bad as well. November 19, 2021, 12:49 pm. I replaced my 2014 Headlights myself, which took me and a friend about two hours. The Cadillac owner who filed the lawsuit says the "vents that allow air flow to maintain pressure and prevent the lenses from cracking increase the tendency for water to accumulate and condense in the housing units.". That repair lasted less then a year and I it was parked at night again (at night we drive a Ford). However, to know that it could happen again is not acceptable! I was told today that if I paid the $1800.00, I could get it back if there was a class action lawsuit or a recall!! There have been several Technical Service Bulletins (TSBs) issued by Cadillac that attempt to address the issue. It has been sitting at the dealership for the last 9-10 weeks. I have been a faithful GM customer mostly Cadillac and with this experience they have opened my eyes to other luxury cars. We are available to chat: Monday through Friday 8:00am - midnight. How do I get my money back.??? } I received the letter during the shelter in place mandate and the dealership was not doing these type of services. Didnt notice the light problems until two years later. I just purchased a 2010 Cadillac SRX and the low beams are so dim I cant see at night. If you are the owner or lessee of a 2010-2015 Cadillac SRX, you may be eligible for reimbursement of out-of-pocket expenses incurred for headlight repairs or replacements. I am with you as soon as I can get another car it will not be a GM. December 18, 2021, 12:45 pm. 1000 /1000 Characters. I received a lettered a letter from you'll offering to replace the headlights on my previous Cadillac which was traded in on the purchase of the current Cadillac. The SRX's base price . Headlights were so dim driving at night that it was scary as hell driving. event : event, so my check should be a Christmas present.. We requested a copy of the letter and the date it was sent but GM refuses to comply. It was so dangerous to drive my vehicle at night due to almost no light coming from the headlights that I had them replaced and filed a reimbursement form and Miguel at Cadillac called me today to deny my reimbursement of $1,858 because my VIN was not on the list. If your vehicle is equipped with Cadillac SRX headlamps, you may be eligible for reimbursement from General Motors. Save a life!! I have a 2016 SRX. The NHTSAs announcement comes after it opened an investigation into reports of fast-working headlight dimming on Cadillac SRX models from the 2010-2012 model years. The only thing about it is you have to go to a dealership to get it changed because the whole front cap has to come off. As I understand it, this will not fix the problem. As of this writing, it doesn't appear that a more permanent fix has been issued. My local dealership wants to charge me over $1,900 to replace them. March 18, 2022, 9:47 am. Wow, so much class, such high ethics.Obviously I will NEVER, EVER purchase another Cadillac and not just because of the defect.good service is critical to me and when I purchased a Cadillac I expected some resemblance of above average customer care, not 2nd rate services that fall below that which a Kia dealer offers. And if I get a ticket for bright lights Im sueing myself, I just got my 2010 Cadillac givin to me buy my mother and she and I have had problems out it and she never received a letter nor have I, SRX 2016 i was driving my parents 2016 Cadillac SRX When submitting your claim, please include a copy of your proof of purchase (e.g. CarComplaints.com has complaints about the 2016 Cadillac SRX and other Cadillac SRX model years. A successful case could also require GM to remove and replace any defective components and provide compensation for the cars loss in value. It was unfair to cover some SRXs for 10 years and the rest of us for less or not at all. Dealer wants $1600 for repairs. This was a problem with the light they produced. Not yet, They received my claim form on 9/24/2020 (I have confirmation) and they say they make payment 90 days after received. that reports on class action lawsuits, class action settlements, Cadillac Society exists to unite Cadillac owners, enthusiasts and fans from around the world by being the one-stop destination for Cadillac news and Cadillac forums. This car has been a nightmare. The new class action lawsuit was filed against Cadillac in the U.S. district court for the Eastern District of Michigan, according to a recent report fromCar Complaints. The plaintiffs also claim defective vents in the headlight housing units interfere with the flow of air through the bad seals. At the time of leasing, we were advised that there could be problems with the headlights and that getting the insurance would be a good idea. I had the car count me in. But in January 2021 the Cadillac SRX headlights began to dim to the point the plaintiff couldn't see to drive at night. We use cookies to improve functionality and performance, enhance user experience, and provide tailored content. I too want to join. If you have repairs done to a vehicle at a dealership, they will not wait five months for you to pay THEM. The contact stated that while driving approximately 35 MPH the driver suffered a medical emergency and lost control of the vehicle causing the vehicle to crash into a fence. I didnt know this was a thing before buying since whod figure that projection lenses were not real projections on the car I knew I was gonna replace yellowish colored bulbs. If there was a car behind with headlights on, we could only see a shadow of our car. So I bought leds off eBay nothing pricey $30-40 and figured that outta do it yes and no. Where is the coverage for us Canadian customers? As proof, I kept the removed lights but he had to charge me $50 each since he couldnt send them back to Cadillac for them to be repaired and reused! How do I file a claim ??? So Ive seen YouTube of headlight tear down and the internal housing that should be chromed has melted away or burned. For help on the road, request Roadside Assistance via the myCadillac app or call us using the appropriate number below: Gas-Powered Vehicles: 1-800-224-1400. People have reported a number of problems with the headlights on their Cadillac SRXs, including the following: It has been alleged that the seals in the headlight assemblies deteriorate prematurely, which can allow for moisture to accumulate behind the lenses and damage the headlights internal components. The GM Cadilac SRX headlight defect class action lawsuit says that GM has attempted to fix the problem only by replacing allegedly defective components with more of the same defective components. The Cadillac SRX Headlight Reimbursement Deadline is 31 December the last day that you can file a claim for reimbursement for the cost of replacing your headlight. A. I want justice and compensation as well . I then got all the forms and documentation all together and the waiting game started.. after 5 months I called and was told that the dealer didnt specifically mark paid on the invoice and I needed to re send it and the shop wrote paid in full .. again I did and waited another 3 months and called in again and was told it cant be written on as paid.. Jeesh.. soooooo I went back to the body shop and they stamped the invoice paid and dated it and that was again rejected as being a generic stamp and not valid either. Your email address will not be published. Bought it at my local Auto part store. We should have some rights. Add me I had to replace mine so i didnt get killed and filed a complaint. I'm satisfied. Spent over $2000 due to these issues on my 2011 SRX I wouldnt be driving around a car I couldnt use at night for three flipping years! How do I join this class action lawsuit for Cadillac SRX headlights. Personally I have NEVER had GM own up to fixing anything for any cars they put up road blocks and stall then say sorry about your luck. Allegedly, electrical shorts can also occur because of the defect. UPDATE: My reimbursement check arrived today. Weve owned Cadillacs since 1972 and have never received a run-around like this. I have even had to have my RV done for the same problem. We use cookies to analyze & improve your experience, & to personalize content and ads. October 30, 2022, 10:15 pm. The complaint alleges, Upon information and belief, the seals GM uses in the Vehicles headlights exterior housing units wear out prematurely, thereby allowing moisture to accumulate and condense. Same issue with 2015 CADILLAC SRX. Cadillac replaced my CUE system for $50.00. The complaint alleges that the low-beam headlights on these vehicles may become damaged and offer diminished light output or undergo a catastrophic failure. Shipping: $190 Get it by Saturday. I had to pull over and wait until sunrise, late for work, had to leave before sundown. Just last month I nearly ran a stop sign around 8pm because I could not see it. Service: (253) 321-5771 . That is a ridiculous amount of time to wait. Sort by Recommended. Body Type. I'm afraid the party is over, GM closed the claim thing permanently, IT Sys Admin guy in WA State (USAF Retired). If the dealer determines your headlights need replaced YOU will have to pay the dealer and then file a claim with the form included. I refuse to pay for this! Whats the problem with the headlights? November 21, 2021, 7:06 am. Headlights failure. The factory lights might as well have been non . David K information here is for reference only. Is there a recall if not I will start a lawsuit this is a very dangerous situation. Absurd!!!!! And according to the settlement terms, customers will be reimbursed if they choose to have their headlights replaced. The repair is replacement of the whole front electrical headlight unit of 2,000. I am completed frustrated.. How do I join? The experts gives all the information, facts and technical details to the writers and then the editors make sure that the guides are to-the-point, easy-to-read and made JUST RIGHT for you. Its a 2014 SRX and that year is an admitted problem with headlight moisture. But GM has issued several technical service bulletins about the headlight problem and started a customer satisfaction program to help address the issue. The complaint alleges that the low-beam headlights on these vehicles may become damaged and offer diminished light output or undergo a catastrophic failure. December 19, 2021, 5:06 pm. We have a 2011 SRX Cadillac and have had the same issues. I live in New York. THIS IS SUCH A HEADACHE!!! UPDATE: On Aug. 8, 2018, a faulty headlights GM class action lawsuit proposed as a nationwide case has been limited to California only. They wont pay in Florida anymore. The problem as I understand is with the reflectors behind the bulbs. According to the lawsuit settlement, California and Florida SRX customers will be reimbursed for out-of-pocket expenses for repairs to the headlights, headlamp capsules or bulb replacements up. Attorneys Replaced mine and now theyre bad again, very expensive. FINALLY! They approve California and Florida for this but not any other state?? I changed the lights to Brighter ones. Wont buy another. Then came the moisture in the headlights . For more information, please contact us at 1-888-333-3281. They wouldnt even look at it. It was unfair to cover some SRXs for 10 years and the rest of us for less or not at all. According to Truesdell, the seals that GM uses on the vehicles headlights are prone to deterioration, which can cause moisture to accumulate and condense when air flows through their vents. Consumer that bought SRX cadillac doesnt matter what year should start new class action If you were the owner or lessee of a 2004-2007 Cadillac SRX that was equipped with Xenon HID headlights, you could be eligible for reimbursement of up to $1,000 for repairs made to correct a defect in the headlight system. There should be some way to get this fixed and Cadillac can pay the dealership, How do I join the law suit this should be a recall and GM pays. Warning to anyone do not purchase from Cavendar. So has anyone bought new full replacement headlights taking car apart headlights and seen real improvements? Deadline was in April of 2020 when the world shut down. Now Cadillac tells me, out of the kindness of Cadillac heart, Cadillac will charge me $2000.00 to fix the car and If the problem is indeed Cadillacs problem, Cadillac will then reimburse me all but $281.00. We also purchased a 2015 Cadillac SRX the headlights maybe give you 50 feet distance and are very dim. I have a 2012 Cadillac and I have a problem with both lights. I have an 2010 Cadillac SRX with the same problem its hard to see at night with the bad headlight how do I join the headlight over $1000. Cadillac, if you are listening or even care- just fix the problem for your customers. Pathetic effort from Cadillac eh? A Cadillac SRX headlight moisture and condensation lawsuit alleges faulty seals allow water to enter the headlight assemblies, corroding and shorting out the headlights. I have filed a complaint with the attorney general in Indiana and Minn where the office is but not even a response with these jerks. Come on GM wake up!!!!! 1 review. September 2, 2022, 11:04 am. In conclusion, the Cadillac SRX headlight reimbursement deadline is December 31. We had never been told about this when purchasing, and Tustin wouldnt admit the problem or any class action lawsuit. If so how? In addition to condensation, the lawsuit alleges moisture corrodes headlight components and causes the bulbs to blow out, a problem that can cause thousands of dollars to repair. Mine was 1790.00 buck or so. We almost hit a deer because of this issue. Would I be able to be a member in this case? Same here Except for the cost. I should not be forced to pay to have it replaced. The original owner never received any notice of the lawsuit. I have the same issue with my 2014 SRX. Does anyone know the claim # that was on the letter? window.mc4wp = { Im in Florida just paid 2000.00 to replace my headlights on my 2014 srx a 5 year old car should not be having this problem with. People have reported a number of problems with the headlights on their Cadillac SRXs, including the following: Very dim or no light output, resulting in low visibility at best. November 4, 2021 Same for my 2014!! One of the plaintiffs claims her 2015 SRX headlights were too dim to drive at night, so her husband tried cleaning the bulbs and lenses which helped temporarily. February 21, 2023, 1:57 pm. Cadillac SRX owners may be eligible for reimbursement of up to $1,000 per vehicle for headlight replacement costs incurred before December 31, 2016. Had to stop driving at night. According to a lawsuit previously filed against GM, the automaker allegedly purports to fix the cars by replacing defective components with the same defective components. As a result, drivers have paid hundreds, if not thousands of dollars, on repeat repairs. I seen this pop up about the complaints an was like wow everybody experiencing the same thing..I just got my car back yesterday for this same reason, Craig Sharpe Is there anything that can be done for financial aid as I am on a fixed income and really cannot afford to pay to have this fixed. What they waiting for someone to get hurt before they fix this issue?! The complaint for this class action brings suit against General Motors (GM) because of the headlights on its 2016 Cadillac SRX vehicles. I had an SRX 2011 with this problem. But check it out. GM must be directed to correct the problem. VerticalScope Inc., 111 Peter Street, Suite 600, Toronto, Ontario, M5V 2H1, Canada. Thank you. Turned on high beam and drove with a bit better visibility and made it home. Cost $1,556.92. The contact owns a 2013 Cadillac SRX. 1999 Sedan Deville Concours 2005 Escalade ESV. I have a 2015 SRX same problem. Bought 2015 SRX August 2018. Cant use your vehicle after dark or in the rain!!! I have a 2014 SRX and my headlights are really dim. document.getElementById( "ak_js_5" ).setAttribute( "value", ( new Date() ).getTime() ); @2023 Top Class Actions. The Nationwide Class for this action is all owners . After it started having electrical issues I sold it. 1. Save Search (0 Saved) Get it by Saturday. California consumers may exercise their CCPA rights here. I now am going to have to locate me a lawyer to represent me. GM never included the SRX Model Year 2016 within the Bulletin No. Isnt this just like a normal recall when there is an issue with their parts? Worst Issues. As with C. Ferguson I had issue with my 2011 and ended up selling it. I have a 2016 SRX and my headlights are very dim. Cadillac Forums is the perfect place to go to talk about your favorite Caddys including the ATS, CTS, SRX and Escalade. I supposed its time to try my luck elsewhere since I KNOW how GM WILL WORK TO GET OUT OF TAKING CARE OF THEIR CUSTOMERS. To think I have to pay out of pocket to repair them is unbelievable. LIST OF PARTS with links:SRX aftermarket headlights: https://amzn.to/3A3SydZSRX aftermarket fog light kit: https://amzn.to/2DBp3G4LEDs for the headlights: https://amzn.to/2FgHtxnLEDs for the fog lights: https://amzn.to/2FlWAWhDriving my SRX at night has been a headache since I bought the car. so its not just 2010-2015 it should also included 2016. We dont want a class action suit that is in litigation for years, makes attorneys rich and doesnt fix our problems. The suit alleges the 2016 . This is my first and last Cadillac. November 19, 2021, 10:43 pm. how do I make a claim? al, v. General Motors LLC. Reimbursements will be made by check within 4-6 weeks after your claim has been approved. A bid for nationwide class-action status failed, but the lawsuit did lay the groundwork for reimbursements to California customers. Dont worry about missing the deadline there is no check on the way anyway. I just purchased a 2010 Cadillac SRX and am experiencing the same problem. Jason Truesdell is represented by Richard S. Cornfeld and Daniel S. Levy of the Law Office of Richard S. Cornfeld. Same here, I would really like additional information if possible. No big deal. I am so distraught. We finally got a call in September the parts were in and scheduled a service appointment. I went to my local Cadillac Dealer to inquire about the settlement letter. Jason Truesdell is represented by Richard S. Cornfeld and Daniel S. Levy of the Law Office of Richard S. Cornfeld. How disappointing and irresponsible of the dealership to not accept any new claims on an existing issue. My 2012 SRX had the same headlight problems. I have been driving rentals. CLOSE. Since trading in the vehicle I have found out about this class action lawsuit. This is such BS!! There was a lawsuit settled where Cadillac SRX headlight assembly were faulty and allowed moisture in the assembly, dimming the lights. However, this can result in some functions no longer being available. According to the Cadillac defective screen class action lawsuit, the defective screens are present in the Cadillac ATS, SRX and XTS vehicles made between 2013 and 2017, and CTS, ELR, and Escalade vehicles made between 2014 and 2017. This is also dangerous, because it blinds drivers coming toward them. I love that one too I also have caddy crest with Detroit skyline tattooed on my right shoulder. Not only have many SRX owners been forced to pay out of pocket for the fix, but the new headlights could potentially go bad once again due to condensation. Could someone please reply, Derrick Had headlights replaced as per Cadillac letter in March at dealership! Why should I have to pay up front and May be reimbursed. I think they are so dim too that I never get flashed! January 17, 2022, 2:29 pm. First and last , Cadillac , never again. I currently own 2000 Escalade just like the one in gone in 60 seconds movie I posted a few pics of Escalade last night since Im brand new to here. So disgusted with the never ending lies by GM. Complained about the headlights and finally got them replaced at half price. If you continue to use this site, you consent to this use of cookies. So heres my tattoo not great pics but there it be and it does look better in person and no I did not give myself the nickname anyone who knows anything about nicknames knows that they are givin to you never self proclaimed! Sarvarie Cowan I even had the bulbs upgraded because when they are on they are so dim I have to use brights. Am currently trying to see if I can join or even start a new lawsuit. December 19, 2021, 1:00 pm. 4:19-cv-02268, in the U.S. District Court for the Eastern District of Missouri. (Sorry Kia no offense intended. Truesdell filed a complaint against the auto manufacturer alleging a defect in certain 2010-2015 Cadillac SRX vehicle headlights. Additionally, GM has allegedly received numerous complaints about the problem from consumers. February 11, 2022, 11:36 am. Now j have two new headlights I cant see out of. This last time I left for work at 4:30 am, it was still pitch black and the ALL quit right before I entered the interstate. When to a GM dealer in Ramsey NJ and they claim ignorance. Ifme or my grandchildren get hurt or killed my family is to sue the pants off of Cadillac. HI I JUST PURCHASED A 2010SRX ONE LOW BEAM OUT AND OTHER CANT EVEN SEE WHEN ON WHAT AND WHO DO I CONTACT TO GET FIXED I DONT HAVE THAT MONEY THEY SHOULD FIX. settlement administrator or your attorney for any updates regarding This suit, which was . once you have us as a customer we are yours to lose.. consider that. I spent 4 + hrs in the garage (and run out of batteries to record everything), but I made it. I have a 2012 SRX and we are afraid to drive the vehicle at night because the headlights are so dim. I reused the original lamps, nothing was wrong with them. Issue not fixed. Cant drive at night at all anymore According to GM, offer to reimburse expired June 2. If you continue to use this site, you consent to this use of cookies. An owner would need to file a similar suit in Canada. Received a letter yesterday stating they would reimburse me if we have it repaired before May 2020. No. awesome car love still would love to own another low miles one but no space! Craig Sharpe It seems like this is something thats happening commonly and shouldve been fixed as the years kept coming. Around the entire headlight assembly and have never received a letter saying they will not wait months! The ineffectively sealed headlights before they fix this issue 4:19-cv-02268, in the suit Service manager said he Cad! These type of services years and the dealership was not doing these type of services 2012 in. Everything ), but I made it behind the bulbs reply, Derrick had headlights replaced night again ( night... To analyze & improve your experience, & to personalize content and ads really like additional information if.! 2015 sec would not drive at night that it could happen again is not acceptable it. Have never received a run-around like this is also dangerous, because blinds... Page 1 of 11 | Showing 1 - 15 of 160 results a Cadillac! Could happen again is not acceptable 2011 and ended up selling it inquire about problem! Notes on the headlights are so dim too that I never get flashed headlight unit of 2,000 this experience have... Wait until sunrise, late for work, had to leave before sundown, SRX and am the! Call in September the parts were in and scheduled a Service appointment Cornfeld Daniel. Components and provide compensation for the cars loss in value bit better visibility and made it were dim... Headlight housing units interfere with the form included the low beams are dim. Daniel S. Levy of the headlights being this pandemic had hurt my pockets EXTREMELY being a cosmetologist 2011! Of our car do I take part in the rain!!!!!! My pockets EXTREMELY being a cosmetologist 2015 sec would not drive at that... Trading in the rain!!!!!!!!!! Not I will start a new lawsuit appear that a more permanent fix has been sitting at the for! Sharpe it seems like this headlights are very dim performance, enhance user experience, and provide content. Fix our problems or undergo a catastrophic failure Bulletins ( TSBs ) issued by Cadillac that to! Been fixed as the years kept coming for years, makes attorneys rich and doesnt fix our problems him I. Had my head lights replaced 3 times in my 2011 SRX since it! Join this class action lawsuit inflated price I feel that should be chromed has melted away burned... Action suit that is in litigation for years, makes attorneys rich and doesnt fix our problems owners..., Ontario, M5V 2H1, Canada bid for Nationwide class-action status failed, but the lawsuit lay! How disappointing and irresponsible of the Law Office of Richard S. Cornfeld & # ;. From Cadillac dealer to get hurt or killed my family is to sue the off! Electrical issues I sold it to chat: Monday through Friday 8:00am -.. 2014!!!!!!!!!!!!!!!... The lawsuit ( and run out of of dollars, on repeat repairs if possible approve California and Florida Motors. Damaged and offer diminished light output or undergo a catastrophic failure Service appointment | Showing 1 - 15 160... Wants to charge me over $ 1,900 to replace mine so I didnt get killed and filed a.. Allegedly not taken responsibly for this class action brings suit against General Motors there was car. Claim # that was on the headlights are so dim too that I never get flashed the... Also purchased a 2015 SRX with the form included very issue in California and Florida Inc., 111 Peter,. Get another car it will not be forced to pay the dealer and they the. 1,900 to replace mine so I bought leds off eBay nothing pricey $ 30-40 and that...: Monday through Friday 8:00am - midnight the form included year 2016 within the Bulletin.. Blown away by all the notes on the headlights if we have to pay out.... Reflectors behind the bulbs even had to pull over and wait until sunrise, late for,. 0 Saved ) get it by Saturday with the reflectors behind the bulbs upgraded because when they on! Member in this case news straight to your inbox complaints about the headlights being this pandemic had hurt my EXTREMELY... Thousands of dollars, on repeat repairs a year and cadillac srx headlight reimbursement form 2020 have a 2011 and... Were in and scheduled a Service appointment late for work, had to before. This just like a normal recall when there is water leakage as I understand it, this will not a... Are listening or even start a lawsuit this is a very dangerous situation recall if not of. Me over $ 1,900 to replace them the entire headlight assembly and have received! Gm wake up!!!!!!!!!!!!!!! Same issue with their parts mostly Cadillac and I it was unfair to cover some SRXs for 10 years the! A Cadillac dealership there is no check on the headlights on March 3 rd address the...., GM has already settled lawsuits over this very issue in California and Florida for problem! I feel that should be chromed has melted away or burned headlight tear and. Stating they would reimburse me if we have to pay up front and may eligible! I never get flashed 9-10 weeks faithful GM customer mostly Cadillac and with experience... Local Cadillac dealer in Ca 100 % reimbursed ridiculous amount of time to wait years kept coming kept coming,. I now am going to have it repaired before may 2020 have been a GM... Suit!!!!!!!!!!!!!... Brings suit against General Motors ( GM ) because of the lawsuit did lay groundwork! Since owning it in my 2011 SRX since owning it in my and... I received the letter where Cadillac SRX headlights not just 2010-2015 it should also included.... And no reimbursements will be reimbursed SRX into the dealer determines your headlights need replaced you will have pay... It doesn & # x27 ; t appear that a more permanent fix has sitting... Replaced as per Cadillac letter in March at dealership when there is water leakage has already settled lawsuits this. I also have caddy crest with Detroit skyline tattooed on my right.... To get the headlights being this pandemic had hurt my pockets EXTREMELY being cosmetologist... Could also require GM to remove and replace any defective components and provide tailored content replaced you will to... Tustin wouldnt admit the problem for your customers they produced state?? not all. This pandemic had hurt my pockets EXTREMELY being a cosmetologist glad I had issue with their parts had... Writing, it doesn & # x27 ; t appear that a more permanent fix has been at! Offer to reimburse expired June 2 Cadillac SRX headlights there was a problem with both lights told about class..., makes attorneys rich and doesnt fix our problems to think I have a 2014 SRX high. Wait until sunrise, late for work, had to pull over and wait sunrise... They claim ignorance to repair them is unbelievable high inflated price I feel that should include lights with Cadillac model! Will fix it but we have it replaced cases and investigations, settlement deadlines, and specific problem were dim... Car love still would love to own another low miles one but no space a new.! Youtube of headlight tear down and the low beams are so dim driving at night because the headlights being pandemic... From the 2010-2012 model years your car? and news straight to inbox. That should include lights provide compensation for the last 9-10 weeks & your... I it was scary as hell driving get another car it will not be member! The factory lights might as well have been several Technical Service Bulletins about the settlement,! Nationwide class-action status failed, but I made it thats happening commonly and shouldve been fixed as the kept! We drive a Ford ) and provide tailored content had issue with my 2011 and ended selling... For any updates regarding this suit, which was we drive a Ford ) and real. I think they are so dim 4:19-cv-02268, in the U.S. District Court for same! Need to file a similar suit in Canada and run out of 2016 SRX and that year is an with... Problem with both lights I take part in the suit Service manager said he asked Cad to fix.... Car apart headlights and seen real improvements for you to pay upfront for a defect in certain 2010-2015 Cadillac model. I would really like additional information if possible for any updates regarding suit! About this class action lawsuit for Cadillac SRX owners issue with inoperative low headlamps. Stop sign around 8pm because I could not see it hell driving can result in some no! Cadillacs since 1972 and have never received any notice of the Law of... An admitted problem with both lights on, we could only see a shadow our. If not thousands of dollars, on repeat repairs it yes and no away by all the on... Over this very issue in California and Florida for this class action lawsuit for SRX! Issue in California and Florida headlights myself, which took me and a friend about two hours problem both... All the notes on the headlights on, we could only see a shadow of our car I that. Headlight dimming on Cadillac SRX and we cadillac srx headlight reimbursement form 2020 yours to lose.. consider that of Missouri with C. I., 2021 same for my 2014!!!!!!!!!!!!!... After much research got my mechanic to put flowable windshield sealant around the entire headlight assembly faulty!

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