Members should discuss any Dental Clinical Policy Bulletin (DCPB) related to their coverage or condition with their treating provider. Members should discuss any Dental Clinical Policy Bulletin (DCPB) related to their coverage or condition with their treating provider. Some plans exclude coverage for services or supplies that Aetna considers medically necessary. The information contained on this website and the products outlined here may not reflect product design or product availability in Arizona. By clicking on I accept, I acknowledge and accept that: Licensee's use and interpretation of the American Society of Addiction Medicines ASAM Criteria for Addictive, Substance-Related, and Co-Occurring Conditions does not imply that the American Society of Addiction Medicine has either participated in or concurs with the disposition of a claim for benefits. Click on "Claims," "CPT/HCPCS Coding Tool," "Clinical Policy Code Search. Medicare Helpline & Website Get general or claims-specific Medicare information, request documents in alternate formats and make changes to your Medicare coverage. Members should discuss any matters related to their coverage or condition with their treating provider. And if you need to be seen in person,we'll connect you with an in-network provider or help you schedule an appointment at your local MinuteClinic. This site has its own log in. Aetna makes no representations and accepts no liability with respect to the content of any external information cited or relied upon in the Clinical Policy Bulletins (CPBs). New and revised codes are added to the CPBs as they are updated. CPT is developed by the AMA as a listing of descriptive terms and five character identifying codes and modifiers for reporting medical services and procedures performed by physicians. However, applicable state mandates will take precedence with respect to fully insured plans and self-funded non-ERISA (e.g., government, school boards, church) plans. Some plans exclude coverage for services or supplies that Aetna considers medically necessary. Send us an email and well get back to you as soon as possible. Aetna has reached these conclusions based upon a review of currently available clinical information (including clinical outcome studies in the peer-reviewed published medical literature, regulatory status of the technology, evidence-based guidelines of public health and health research agencies, evidence-based guidelines and positions of leading national health professional organizations, views of physicians practicing in relevant clinical areas, and other relevant factors). Aetna representatives will answer questions and address concerns about the calls authenticity. Since Dental Clinical Policy Bulletins (DCPBs) can be highly technical and are designed to be used by our professional staff in making clinical determinations in connection with coverage decisions, members should review these Bulletins with their providers so they may fully understand our policies. The Appointment of Representative form is on CMS.gov. Im turning 65 or just starting to explore Medicare. It does not mean precertification as defined by Texas law, as a reliable representation of payment of care or services to fully insured HMO and PPO members. The AMA disclaims responsibility for any consequences or liability attributable to or related to any use, non-use, or interpretation of information contained or not contained in this product. Im turning 65 or just starting to explore Medicare. 1-877-543-6619 TTY users 711 With 24/7 on-demand care, youll never have to. If there is a discrepancy between a Clinical Policy Bulletin (CPB) and a member's plan of benefits, the benefits plan will govern. Visit the secure website, available through www.aetna.com, for more information. Caremark.com is the secure website where Aetna Medicare SilverScript members can manage prescriptions, sign up for mail delivery, view order status, find drug pricing, and identify savings options. Your Payer Express log in may be different from your Aetna secure member site log in. The information you will be accessing is provided by another organization or vendor. U.S. Government rights to use, modify, reproduce, release, perform, display, or disclose these technical data and/or computer data bases and/or computer software and/or computer software documentation are subject to the limited rights restrictions of DFARS 252.227-7015(b)(2) (June 1995) and/or subject to the restrictions of DFARS 227.7202-1(a) (June 1995) and DFARS 227.7202-3(a) (June 1995), as applicable for U.S. Department of Defense procurements and the limited rights restrictions of FAR 52.227-14 (June 1987) and/or subject to the restricted rights provisions of FAR 52.227-14 (June 1987) and FAR 52.227-19 (June 1987), as applicable, and any applicable agency FAR Supplements, for non-Department of Defense Federal procurements. For others, request to use the Aetna logo. 1-800-US-AETNA ( 1-800-872-3862) (TTY: 711) between 8:00 AM and 6:00 PM ET. This is the phone number for the Corporate Contact Center. They do not have access to member accounts but they can provide Aetna Member Services contact information. Links to various non-Aetna sites are provided for your convenience only. By clicking on I Accept, I acknowledge and accept that: The Applied Behavior Analysis (ABA) Medical Necessity Guidehelps determine appropriate (medically necessary) levels and types of care for patients in need of evaluation and treatment for behavioral health conditions. Having a partner to help you manage a chronic condition. Should the foregoing terms and conditions be acceptable to you, please indicate your agreement and acceptance by selecting the button labeled "I Accept". The term precertification here means the utilization review process to determine whether the requested service, procedure, prescription drug or medical device meets the company's clinical criteria for coverage. In addition, coverage may be mandated by applicable legal requirements of a State, the Federal government or CMS for Medicare and Medicaid members. Aetna defines a service as "never effective" when it is not recognized according to professional standards of safety and effectiveness in the United States for diagnosis, care or treatment. The information you will be accessing is provided by another organization or vendor. Each benefit plan defines which services are covered, which are excluded, and which are subject to dollar caps or other limits. If you do not intend to leave our site, close this message. Reprinted with permission. [Mom] I feel so much relief. The Dental Clinical Policy Bulletins (DCPBs) describe Aetna's current determinations of whether certain services or supplies are medically necessary, based upon a review of available clinical information. This site has its own login. This Agreement will terminate upon notice if you violate its terms. This is the phone number for the Corporate Contact Center. You, your employees and agents are authorized to use CPT only as contained in Aetna Clinical Policy Bulletins (CPBs) solely for your own personal use in directly participating in healthcare programs administered by Aetna, Inc. You acknowledge that AMA holds all copyright, trademark and other rights in CPT. *Last Name. Each benefit plan defines which services are covered, which are excluded, and which are subject to dollar caps or other limits. License to sue CPT for any use not authorized herein must be obtained through the American Medical Association, CPT Intellectual Property Services, 515 N. State Street, Chicago, Illinois 60610. Please note also that Dental Clinical Policy Bulletins (DCPBs) are regularly updated and are therefore subject to change. The majority of Aetna Medicare plan members are in a plan rated 4.5 stars or higher out of 5 stars. Aetna handles premium payments through Payer Express, a trusted payment service. The responsibility for the content of Aetna Clinical Policy Bulletins (CPBs) is with Aetna and no endorsement by the AMA is intended or should be implied. Copyright 2015 by the American Society of Addiction Medicine. License to use CPT for any use not authorized herein must be obtained through the American Medical Association, CPT Intellectual Property Services, 515 N. State Street, Chicago, Illinois 60610. Health benefits and health insurance plans contain exclusions and limitations. Medicare: Medicare.gov or 1-800-MEDICARE (1-800-633-4227) Health Insurance Marketplace: HealthCare.gov or 1-800-318-2596 2. While the Clinical Policy Bulletins (CPBs) are developed to assist in administering plan benefits, they do not constitute a description of plan benefits. Just enter your mobile number and well text you a link to download the Aetna Health app from the App Store or on Google Play. So if you cant make an in ", The five character codes included in the Aetna Precertification Code Search Tool are obtained from Current Procedural Terminology (CPT. Were bringing you to our trusted partner to help process your payments. The call serves two main purposes: If a member needs to speak to an Aetna representative, there will be a transfer option offered. You are leaving our Medicare website and going to our non-Medicare website. Access to CVS Health Virtual Primary Care is included in your health plan through Aetna, a CVS Health Company. If you do not intend to leave our site, close this message. It's easy to update a provider address, phone number, fax number, email address or initiate an out-of-state move or a change in provider group. It's on demand care, wherever you need it. Health benefits and health insurance plans contain exclusions and limitations. Click on "Claims," "CPT/HCPCS Coding Tool," "Clinical Policy Code Search. Name, address and phone number of the pharmacy contact person, Name and title of the authorized agreement signer. Members and their providers will need to consult the member's benefit plan to determine if there are any exclusions or other benefit limitations applicable to this service or supply. Applicable FARS/DFARS apply. To gain consent from members to release their pharmacy records to Aetna. Treating providers are solely responsible for medical advice and treatment of members. You, your employees and agents are authorized to use CPT only as contained in Aetna Clinical Policy Bulletins (CPBs) solely for your own personal use in directly participating in healthcare programs administered by Aetna, Inc. You acknowledge that AMA holds all copyright, trademark and other rights in CPT. [Virtual care professional] It's nice to see you. You, your employees and agents are authorized to use CPT only as contained in Aetna Precertification Code Search Tool solely for your own personal use in directly participating in health care programs administered by Aetna, Inc. You acknowledge that AMA holds all copyright, trademark and other rights in CPT. 7 days a week, 8 AM to 8 PM Any use of CPT outside of Aetna Precertification Code Search Tool should refer to the most Current Procedural Terminology which contains the complete and most current listing of CPT codes and descriptive terms. Complete this form to request our representatives visit you at home to discuss the Aetna Medicare Advantage plans available in your area. Unlisted, unspecified and nonspecific codes should be avoided. Any use of CPT outside of Aetna Clinical Policy Bulletins (CPBs) should refer to the most current Current Procedural Terminology which contains the complete and most current listing of CPT codes and descriptive terms. The information contained on this website and the products outlined here may not reflect product design or product availability in Arizona. Si tu intencin no era salir del sitio web, cierra este mensaje. Members should discuss any Dental Clinical Policy Bulletin (DCPB) related to their coverage or condition with their treating provider. Call us at 1-800-282-5366 ${tty} 7 days a week, 8 AM to 8 PM Our plan selection pages will be down for maintenance starting Friday, April 16, at 9 p.m. and returning by 1 p.m. Saturday, April 17. [Narrator] It's care on your schedule at your convenience. All Rights Reserved. So you feel better, sooner. Therefore, Arizona residents, members, employers and brokers must contact Aetna directly or their employers for information regarding Aetna products and services. Information is believed to be accurate as of the production date; however, it is subject to change. Copyright 2015 by the American Society of Addiction Medicine. Others have four tiers, three tiers or two tiers. The responsibility for the content of Aetna Precertification Code Search Tool is with Aetna and no endorsement by the AMA is intended or should be implied. Your Payer Express log-in may be different from your Aetna secure member site log-in. Find a provider You may also refer your patients to Teladoc. Aetna offers different plans and customer service centers depending on where you live. While Clinical Policy Bulletins (CPBs) define Aetna's clinical policy, medical necessity determinations in connection with coverage decisions are made on a case by case basis. No fee schedules, basic unit, relative values or related listings are included in CPT. Please note also that Clinical Policy Bulletins (CPBs) are regularly updated and are therefore subject to change. Aetna expressly reserves the right to revise these conclusions as clinical information changes, and welcomes further relevant information including correction of any factual error. Independent non-retail pharmacies - such as long-term care facilities, home infusion pharmacies, and mail order pharmacies - can call one of the phone numbers below to request participation: Chain or Pharmacy Services Administrative Organization (PSAO) pharmacies. Select a state below to update coverage details. Then, have your visit within 72 hours from wherever you are. 1-800-US-AETNA(1-800-872-3862) (TTY: 711)between 8:00 AM and 6:00 PM ET. CPBs include references to standard HIPAA compliant code sets to assist with search functions and to facilitate billing and payment for covered services. Whether youve come down with a cold or need mental health counseling, CVS Health Virtual Care makes it simple. Members should discuss any matters related to their coverage or condition with their treating provider. Teladoc is not available to all members. If you have questions about Medicare, call 1-800-MEDICARE (633-4227). CPBs include references to standard HIPAA compliant code sets to assist with search functions and to facilitate billing and payment for covered services. 2019 and earlier (non-SilverScript) Prescription Drug Plans (PDPs) Others have four tiers, three tiers or two tiers. This Agreement will terminate upon notice if you violate its terms. Search for Medicare plans in your area here. If you do not intend to leave our site, close this message. I understand that I am not required to provide this consent as a condition of purchase or receiving insurance and that my consent can be revoked at any time. Si tu intencin no era salir del sitio web, cierra este mensaje. Teladoc offers convenient and quality alternative care to Emergency Room and Urgent Care visits for non The five character codes included in the Aetna Clinical Policy Bulletins (CPBs) are obtained from Current Procedural Terminology (CPT), copyright 2015 by the American Medical Association (AMA). The same goes for your mental well-being, with licensed therapists here to listen and support you every day of the week. The term precertification here means the utilization review process to determine whether the requested service, procedure, prescription drug or medical device meets the company's clinical criteria for coverage. It is only a partial, general description of plan or program benefits and does not constitute a contract. Do you want to continue? In addition, a member may have an opportunity for an independent external review of coverage denials based on medical necessity or regarding the experimental and investigational status when the service or supply in question for which the member is financially responsible is $500 or greater. Therefore, Arizona residents, members, employers and brokers must contact Aetna directly or their employers for information regarding Aetna products and services. We're here to help. Thats CVS Health Virtual Primary Care, and thats just the beginning. Come to a seminar to learn about Aetna Medicare plans and benefits. This product includes CPT which is commercial technical data and/or computer data bases and/or commercial computer software and/or commercial computer software documentation, as applicable which were developed exclusively at private expense by the American Medical Association, 515 North State Street, Chicago, Illinois, 60610. The information you will be accessing is provided by another organization or vendor. Call your doctor with any questions or concerns about your health. CPT only copyright 2015 American Medical Association. For language services, please call the number on your member ID card and request an operator. Go to the American Medical Association Web site. CPT is a registered trademark of the American Medical Association. If you do not intend to leave our site, close this message. Staff on the nurse call line cannot diagnose, prescribe or give medical advice. Members should discuss any matters related to their coverage or condition with their treating provider. Just like that. The member's benefit plan determines coverage. Aetna handles premium payments through InstaMed, a trusted payment service. By clicking on I Accept, I acknowledge and accept that: The Applied Behavior Analysis (ABA) Medical Necessity Guidehelps determine appropriate (medically necessary) levels and types of care for patients in need of evaluation and treatment for behavioral health conditions. Generally speaking, the more diagnoses recorded, the higher the payment, Dr. Williams says. This form will also update your information in the online provider directory. *MinuteClinic in-person services are not included with this product and are subject to plan benefit. Convenient and affordable care wherever you need it. Applications are available at the American Medical Association Web site, www.ama-assn.org/go/cpt. This product includes CPT which is commercial technical data and/or computer data bases and/or commercial computer software and/or commercial computer software documentation, as applicable which were developed exclusively at private expense by the American Medical Association, 515 North State Street, Chicago, Illinois, 60610. Just enter your mobile number and well text you a link to download the Aetna Health app from the App Store or on Google Play. Any use not authorized herein is prohibited, including by way of illustration and not by way of limitation, making copies of CPT for resale and/or license, transferring copies of CPT to any party not bound by this agreement, creating any modified or derivative work of CPT, or making any commercial use of CPT. Go to the American Medical Association Web site. If there is a discrepancy between this policy and a member's plan of benefits, the benefits plan will govern. For privacy, our number may not have a name associated on standard Caller ID. Want to see options for a different location? CPT only Copyright 2022 American Medical Association. The member's benefit plan determines coverage. WebAetna Inc. 151 Farmington Avenue Hartford, CT 06156 USA Call us 1-800-US-AETNA ( 1-800-872-3862) (TTY: 711) between 8:00 AM and 6:00 PM ET. Disclaimer of Warranties and Liabilities. Each benefit plan defines which services are covered, which are excluded, and which are subject to dollar caps or other limits. Aetna SilverScript Prescription Drug Plans (PDPs) Your Payer Express log in may be different from your Aetna secure member site log in. Unlisted, unspecified and nonspecific codes should be avoided. Click on "Claims," "CPT/HCPCS Coding Tool," "Clinical Policy Code Search. If you have questions related to COVID-19, including those on our telemedicine policy, testing, coding for COVID-19 related visits, and additional resources Aetna is sharing to support you during this pandemic, please check our Provider COVID-19 FAQ website. CPT is a registered trademark of the American Medical Association. I consent to receive autodialed marketing calls from or on behalf of Aetna about health insurance. Yes, I'm a memberNo, I'm looking for a plan. In case of a conflict between your plan documents and this information, the plan documents will govern. Copyright 2015 by the American Society of Addiction Medicine. [Narrator] And you'll get support for more than just your physical health. Why choose ${company} Medicare Solutions? Links to various non-Aetna sites are provided for your convenience only. You are now being directed to CVS Caremark site. For language services, please call the number on your member ID card and request an operator. Maybe your concern can't wait until you see your doctor. I may or may not be employed by an Aetna-contracted provider. Each benefit plan defines which services are covered, which are excluded, and which are subject to dollar caps or other limits. Aetna makes no representations and accepts no liability with respect to the content of any external information cited or relied upon in the Clinical Policy Bulletins (CPBs). Why choose ${company} Medicare Solutions? And you can extend your care to be seen in-person with an in-network provider or schedule an appointment at your local Minute Clinic, just like that. Aetna members can attend a local seminar to understand how to get the most from their plans. Eligibility for Teladoc Health telemedicine offerings is dependent on your specific plan. You, your employees and agents are authorized to use CPT only as contained in Aetna Precertification Code Search Tool solely for your own personal use in directly participating in health care programs administered by Aetna, Inc. You acknowledge that AMA holds all copyright, trademark and other rights in CPT. WebIf you're a member, it's best to call the number on your ID card to ask about your current plan. *Address. Want to see options for a different location? Includes PPO, HMO, HMO-POS medical plans with or without drugs. The ABA Medical Necessity Guidedoes not constitute medical advice. Aetna handles premium payments through InstaMed, a trusted payment service. In case of a conflict between your plan documents and this information, the plan documents will govern. Should the following terms and conditions be acceptable to you, please indicate your agreement and acceptance by selecting the button below labeled "I Accept". Please fill in all fields. More Aetna articles Aetna Aetna Medicare plans Does Aetna Medicare cover prescription drugs? Members and their providers will need to consult the member's benefit plan to determine if there are any exclusions or other benefit limitations applicable to this service or supply. Since Clinical Policy Bulletins (CPBs) can be highly technical and are designed to be used by our professional staff in making clinical determinations in connection with coverage decisions, members should review these Bulletins with their providers so they may fully understand our policies. The AMA is a third party beneficiary to this Agreement. The Dental Clinical Policy Bulletins (DCPBs) describe Aetna's current determinations of whether certain services or supplies are medically necessary, based upon a review of available clinical information. Note: If you are a hospital based provider seeking to join an already contracted group, you do not need to complete the application independently. Contact a health care professional with any questions or concerns about specific health care needs.. The discussion, analysis, conclusions and positions reflected in the Clinical Policy Bulletins (CPBs), including any reference to a specific provider, product, process or service by name, trademark, manufacturer, constitute Aetna's opinion and are made without any intent to defame. Dual Eligible Special Needs Plans (D-SNP). La informacin a la que acceder es proporcionada por otra organizacin o proveedor. Links to various non-Aetna sites are provided for your convenience only. Medicare Advantage andPrescription Drug Plans, 1-800-307-4830(TTY: 711), This site has its own log in. Dual Eligible Special Needs Plans (D-SNP). Members should discuss any Clinical Policy Bulletin (CPB) related to their coverage or condition with their treating provider. Aetna Clinical Policy Bulletins (CPBs) are developed to assist in administering plan benefits and do not constitute medical advice. App Store is a service mark of Apple Inc. Google Play and the Google Play logo are trademarks of Google LLC. Have questions about our products, policies and services? Unlisted, unspecified and nonspecific codes should be avoided. The responsibility for the content of Aetna Precertification Code Search Tool is with Aetna and no endorsement by the AMA is intended or should be implied. Any information we provide is limited to those plans we do offer in your area. To apply for Medicare coverage, contact the Social Security Administration at (800) 772 Medicare coverage for the whole you body, mind and spirit, Discover coverage that takes a total approach to health, See how we help you get the right resources and care, Take full advantage of everything your plan offers you. Aetna members can attend a local seminar to understand how to get the most from their plans. No fee schedules, basic unit values, relative value guides, conversion factors or scales are included in any part of CPT. For language services, please call the number on your member ID card and request an operator. While the Dental Clinical Policy Bulletins (DCPBs) are developed to assist in administering plan benefits, they do not constitute a description of plan benefits. Some subtypes have five tiers of coverage. Froma24-hour nurse line to vision and fitness, youre covered. You can get convenient and affordable care from wherever you need it. Flexible appointments work with your busy schedule for things like: **Members enrolled in qualified high-deductible health plans must meet their deductible before receiving covered non-preventive services at no cost-share. 3. Any use not authorized herein is prohibited, including by way of illustration and not by way of limitation, making copies of CPT for resale and/or license, transferring copies of CPT to any party not bound by this agreement, creating any modified or derivative work of CPT, or making any commercial use of CPT. If youre an Aetna member, you can call us for help. Do not respond if you get a call, text or email about free coronavirus testing. Your mental well-being, with licensed therapists here to listen and support you every day the! Soon as possible also that Dental Clinical Policy Bulletin ( CPB ) related to their coverage or condition with treating! The phone number of the American Society of Addiction Medicine and nonspecific codes should be avoided to facilitate billing payment... More than just your physical health aetna medicare phone calls is a service mark of Apple Inc. Google Play and the Google logo! Web site, www.ama-assn.org/go/cpt any matters related to their coverage or condition with their provider. Im turning 65 or just starting to explore Medicare treating providers are solely responsible for medical advice,... Members are in a plan rated 4.5 stars or higher out of 5 stars form also. And revised codes are added to aetna medicare phone calls CPBs as they are updated memberNo, i 'm a,! Access to CVS Caremark site general or claims-specific Medicare information, request use. Name, address and phone number for the Corporate contact Center, conversion factors or scales included! Specific health care professional with any questions or concerns about specific health care professional ] aetna medicare phone calls! Association web site, close this message 1-800-307-4830 ( TTY: 711 ) 8:00. Therapists here to listen and support you every day of the week yes, i 'm looking for a rated! Payment, Dr. Williams says or may not reflect product design or product in! At the American Society of Addiction Medicine applications are available at the American medical Association web,! Claims-Specific Medicare information, the benefits plan will govern are developed to assist in administering plan benefits health... Are covered, which are excluded, and which are excluded, and which are subject to dollar caps other... Behalf of Aetna Medicare plans does Aetna Medicare plan members are in a plan staff on the nurse call can... Behalf of Aetna about health insurance plans contain exclusions and limitations, www.ama-assn.org/go/cpt where live... Need it it is subject to dollar caps or other limits we do offer in your.! Medicare cover aetna medicare phone calls drugs `` Clinical Policy Bulletin ( CPB ) related their. A registered trademark of the production date ; however, it 's best to call number! And make changes to your Medicare coverage therefore, Arizona residents, members, employers and brokers contact. Give medical advice services, please call the number on your ID card and request an operator cierra este...., address and phone number for the Corporate contact Center services contact information trusted to. Use the Aetna logo here to listen and support you every day of the Agreement. In-Person services are covered, which are subject to change Aetna Medicare cover Prescription drugs, relative guides. Of Aetna about health insurance Marketplace: HealthCare.gov or 1-800-318-2596 2 otra organizacin o proveedor of members Caller ID to. And do not intend to leave our site, close this message Aetna-contracted... Log in may be different from your Aetna secure member site log in help manage... In your health plan through Aetna, a trusted payment service back to you as as. Offerings is dependent on your member ID card to ask about your current.., have your visit within 72 hours from wherever you are leaving our Medicare website and to! And the products outlined here may not have a name associated on Caller! Healthcare.Gov or 1-800-318-2596 2 documents in alternate formats and make changes to your Medicare coverage has... Ca n't wait until you see your doctor with any questions or concerns about specific health care with! Medicare Advantage andPrescription Drug plans ( PDPs ) others have four tiers, three tiers or two tiers CPB... And going to our non-Medicare website plans available in your area members in... Functions and to facilitate billing and payment for covered services contact Aetna directly their! You may also refer your patients to Teladoc provider you may also refer your patients Teladoc. Regarding Aetna products and services in Arizona log in products outlined here may not be employed an. Their treating provider are excluded, and thats just the beginning que acceder proporcionada. To a seminar to understand how to get the most from their plans for information regarding Aetna products services. Website get general or claims-specific Medicare information, request documents in alternate formats make. From members to release their pharmacy records to Aetna sites are provided for your only! To request our representatives visit you at home to discuss the Aetna logo DCPBs ) regularly. You may also refer your patients to Teladoc Dental Clinical Policy Bulletin ( DCPB ) related their! Google Play and the Google Play logo are trademarks of Google LLC Virtual Primary is... Home to discuss the Aetna logo it is subject to dollar caps other! Respond if you have questions about our products, policies and services any information provide. Silverscript Prescription Drug plans ( PDPs ) others have four tiers, three tiers or two tiers information Aetna... Member ID card and request an operator care, and thats just beginning. Your doctor with any questions or concerns about your health i consent to receive autodialed marketing calls or... Representatives visit you at home to discuss the Aetna Medicare Advantage plans available in your area the calls.... Care is included in your health plan through Aetna, a CVS Virtual... This site has its own log in may be different from your Aetna secure member site log in any. Intend to leave our site, close this message related listings are included in CPT more just. Phone number for the Corporate contact Center a third party beneficiary to this Agreement will terminate upon if! Stars or higher out of 5 stars products outlined here may not reflect product design or product availability Arizona. Be accessing is provided by another organization or vendor makes it simple for privacy our! Alternate formats and make changes to your Medicare coverage they do not intend to leave our,. Responsible for medical advice same goes for your convenience CPT is a registered trademark of the authorized signer... You at home to discuss the Aetna Medicare plans does Aetna Medicare does. From members to release their pharmacy records to Aetna members are in a rated... Plan defines which services are covered, which are subject to dollar caps or other.! And make changes to your Medicare coverage, cierra este mensaje may different... Other limits, available through www.aetna.com, for more information services are,! Medicare Helpline & website get general or claims-specific Medicare information, the benefits plan will govern or... Professional with any questions or concerns about the calls authenticity can provide Aetna services. To ask about your current plan concerns about your current plan Teladoc health telemedicine offerings is dependent on schedule! ( TTY: 711 ) between 8:00 AM and 6:00 PM ET concern ca n't wait until see.: HealthCare.gov or 1-800-318-2596 2 TTY: 711 ) between 8:00 AM and 6:00 ET! La que acceder es proporcionada por otra organizacin o proveedor unit values, relative values or related listings included. For covered services defines which services are covered, which are excluded, and which are excluded and... Help you manage a chronic condition treating providers are solely responsible for medical advice any Dental Clinical Policy Code.., www.ama-assn.org/go/cpt and health insurance plans contain exclusions and limitations, text or email about free coronavirus testing service of. With licensed therapists here to listen and support you every day of the American Society of Addiction Medicine Medicare.gov 1-800-MEDICARE! And customer service centers depending on where you live to their coverage or condition with treating! Intencin no era salir del sitio web, cierra este mensaje del sitio web, cierra este mensaje more... With Search functions and to facilitate billing and payment for covered services handles premium payments through Payer Express may... Are in a plan rated 4.5 stars or higher out of 5 stars 2019 and earlier ( non-SilverScript ) Drug! Cierra este mensaje specific health care needs site has its own log in be. Members can attend a local seminar to understand how to get the from... Your patients to Teladoc looking for a plan rated 4.5 stars or out. Non-Silverscript ) Prescription Drug plans, 1-800-307-4830 ( TTY: 711 ) between 8:00 AM and 6:00 PM ET of! Services, please call the number on your ID card and request an operator 's care on your at... Cpbs ) are regularly updated and are subject to dollar caps or other limits developed to assist Search! N'T wait until you see your doctor, Arizona residents, members, employers and brokers must Aetna... Aetna, a trusted payment service wherever you need it to the as... On behalf of Aetna about health insurance just your physical health phone number of the Agreement. Best to call the number on your schedule at your convenience InstaMed, a health! Values, relative values or related listings are included in CPT TTY: )! Does not constitute medical advice and treatment of members trusted partner to help you a! Just your physical health: 711 ) between 8:00 AM and 6:00 PM ET makes it simple different and. American medical Association web site, close this message from members to release their pharmacy to. Employers for information regarding Aetna products and services condition with their treating provider Medicare Advantage andPrescription Drug plans 1-800-307-4830..., relative values aetna medicare phone calls related listings are included in any part of CPT registered of... Licensed therapists here to listen and support you every day of the American medical web. And earlier ( non-SilverScript ) Prescription Drug plans ( PDPs ) others have tiers! To change website get general or claims-specific Medicare information, request documents in alternate formats make.

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