I sent a message to **** and *** that the drywall had been completed and want to know when my ceiling will be painted so I can have light in the room. Are Your Warranty Issues Subject to Arbitration? Stucco may suffer damages from external sources such as the sun or harsh winds. NEW REPORT: How the Houston neighborhood you grew up in affects your annual salary, "We are currently evaluating new repair options and will be testing them very shortly in a sample of homes within Mar Bella to ensure they are permanent, effective solutions before we begin installing them in the impacted homes," the release went on. When I informed him of the state buidling code laws showing they are, he changed his attitude to confirm they are indeed code violations and the contractor is responsible for meeting codes. 28. Bart Ferdinand is one of the most recent homeowner to experience the mold issue. It is solely intended to provide information on recent legal developments, and is not intended to provide legal advice for a specific situation or to create an attorney-client relationship. On November 24, 2021 the painter was supposed to paint the inside and outside from the. 16. He charges 10 percent up front. Pressure washing in general is not a warrantable item and therefore is not being scheduled but I do thank you for reaching out." Stream of water runs between two garage area when it rains. Dozens of condos in the KB Home community, which were sold to homeowners between 2005 and 2008, had massive water intrusion problems that led to collapsed balconies, crumbling walls, and widespread mold. "You should never, ever have to be in a position where you have to take down the entire outside of your house down to the studs and have it redone," said Rob Greer of Chester Springs, Pennsylvania. Taylor Morrison - Exterior Stone Selections. That represents about 40 percent of the roughly 400 homes Taylor Morrison built in the 1,400-home planned development north of Racetrack Road. With respect to arbitration, the 10-year warranty indicated that arbitration was required for claims relating to or arising out of the warranty. That should be a red flag, so if anyone is saying we're going to test your house and fix it, too, that's a big red flag. Rebecca Hennes is the metro web producer for the Houston Chronicle. Aidin T. said: I went in there today with my father, spontaneously, to check out the, Skip O. said: I currently live here, and I think this place has gotten some pretty, Kirk D. said: This review is hard for me to writeyou see I want to keep The Aspens, Frances T. said: Husband and I are type A and weren't comfortable just taking a, Mike and Mary Jafarkhani - RE/MAX Premier Realty, Maryam R. said: We have worked with Mike and Mary three times in the past 12 months., Cindy I. said: TL;DR We are so blessed to have Liz as our agent! It is very specialized work. It took significant TV exposure, years of legal battles, and tens of millions of dollars worth of fixes, but Willowbrook homeowners finally got most of their problems repaired. On Floridas West Coast, wood frames are typically constructed on the second floor of a townhome, over a first cement/cinder block floor. Compounding the problem is that most home-buyers sign away their right to sue home-builders when they buy their home. Most Florida homes are also at least partially built with wood, which can rot and mold when moisture is allowed in. Just 8 years after the house was built, Walsh paid tens of thousands of dollars to rip off the back of her house, to replace a wood frame so damaged by wood rot that as demolition videos show the studs could be ripped out by hand. Meaning not only are the proceedings themselves secret, so are whatever explanations companies like Taylor Morrison might offer. The company admitted construction negligence and agreed to pay $200,000 to repair that house, but is fighting the $1.16 million award of punitive damages and legal fees. Smashed out slab w sledge hammer to "find" (swear to God) the drain for shower, but left gaping hole and did not fill in. Whoever fixes your home should be fixing the root cause of the damage. Says Ansbacher, I dont believe there is any readily accessible place go on a website and say how many complaints [have been made] against a [builder].. The side of the house is hilly, unlevel, unsafe and water from other neighbors yard settles in mine and has water dampness. These results will identify if there is a problem, and if there are any areas that could become problems in the future. 11. "They are doing just the opposite.". Staircase in the house is not stained properly. Philadelphia, PA 19103, Presented by the Architectural, Engineering & Construction Defect Litigation Practice Group, 2020 Vision: A New Look at Arbitration and Home Warranties in Florida. To this date there is no date or time. Yet dozens of other communities around Tampa Bay continue to fight with home-builders over similar stucco problems. The Problem Regarding homeowner's recent complaint made to the Better Business Bureau on May 28, 2020, of the thirty-six (36) items alleged by homeowner, fifteen (15) of those items have already been . He said if that would happen then construction would stop until any code violations are corrected. It appears that often the stucco installation was not directly-supervised and controlled by a licensed contractor, said professional engineer Thomas Miller with Structural Engineering and Inspections, Inc. (Homebuilders) were relying on the subcontractors to install (stucco) without the supervision.. "Every day this gets reported people are like 'Okay let me go check my attic' and they do a mold test and sure enough, bam, they've had mold for 2-3 years and didn't even know it. You can see part two here. A Major Structural Defect is defined as a defect which causes actual physical damage to the load-bearing elements of your home (described below). According to the claims, the stucco was applied too thin,. (we were told thousand times, there is some concrete company is going to come and fix it which they never came, still waiting this to be fixed) When we walk nearby island, it makes noise and whole floor shakes. Bartram Springs Homeowners Association declined to comment for this story, as did Taylor Morrison, citing ongoing litigation. Semrow said on any project pay in increments. Yet dozens of other communities around Tampa Bay continue to fight with home-builders over similar stucco problems. We welcome the opportunity to provide such legal assistance as you require on this and other subjects. Theyre very appealing, says Ratchford of the well-appointed homes. Virtually every new home contract requires that homebuyers waive the right to a trial by jury. And because arbitration is a private process records, proceedings and outcomes are all secret the effect is a veil of secrecy surrounding construction defects complaints. . While we are not in a position to comment on the existence of similar investigations, if any one believes they have been the victim of any unfair and deceptive trade practices similar to those alleged in the our KB Homes investigation, we would be interested in hearing from them. What were seeing, kind of across the board, is shoddy construction.. "This isn't just about me, I will be okay, but there are other people here that need help.". Master bedroom closet is way cooler than rest of the house. Time is also running out for the owners of 2006- and 2007-built homes if any building defects have led to damage. But, it can also get damaged for problems inside your house. 3050Tampa, FL 33602(813) 543-9823jason.lambert@dinsmore.com. CALL KIS Consulting, LLC. Deck, some plates need to be fixed there are cracks in it, pole of deck is damaged, there are cracks on so many of the steps on deck. The portion related to the stucco, the water management, the flashing details, the window installation, none of that is inspected in Pennsylvania.". Leaks in garage plumbing. Just as commonplace as these warranty provisions are arbitration provisions, which require that disputes relating to the construction contract be resolved through private arbitration rather than a trial. We. Because stucco installation does not require a license, most building departments were not inspecting its quality for many years. Phuong Tran says there's a lot wrong with her new home the builder has not fixed. (904) 683-7281 or Toll Free at (844) 294-6249, Tampa condo complex riddled with moldy walls; association blames builder, tens of millions of dollars worth of fixes, has also acknowledged major stucco defects, Structural Engineering and Inspections, Inc, sign away their right to sue home-builders, after more than two years of investigating, Action 9 investigates new homes rotting from the inside, FOX 13 Investigates: Homeowners say builder is sticking them with stucco problems, Building mistake turns home ownership into nightmare for hundreds in SWFL. Its illegal not to disclose any defects in the home, which can significantly reduce property values. There is gap between floor and cabinets everywhere in the house. But recurring cracks or large cracks may be a sign of bigger problems and could let more water inside than you may realize.Cracking is also common when stucco is installed too quickly, too thinly, or without proper training. The home builder responded by moving to compel arbitration based on an arbitration clause found in the 10-year structural warranty it provided to the home owners. Representatives from KB Home, Pulte Homes, and Lennar Homes all declined interviews for this story. Worst builder I have ever seen and they will not repair issues. He said his experience with Taylor Morrison has been different fromCooley's. But when proper expansion joints and procedures arent used, stucco will expand at different rates than the wood underneath it, leading to cracking. Taylor Morrison Services, Inc., homeowners sued a home builder claiming their home was built in violation of multiple building codes, especially with respect to the stucco. Homeowners in development after development claim stucco-related problems. Video: Action 9: Investigates a home builder not honoring home repair warranties, Action 9's Todd Ulrich investigates a home builder not honoring home repair warranties. Gaps in all the framing including under headers. Damages not related to quality were not addressed as it was outside of Taylor Morrison's control. Mauris euismod pellentesque tellus sit amet mollis. The builder is rated C-minus at the BBB. Be careful if you buy from them. My garage have paint bucket ring and a yellow stain. Rebecca Hennes covers community news. To be removed from our list of subscribers who receive these complimentary Construction Litigation Law Alerts, please contact ebferguson@mdwcg.com. The product is busted, under warranty, and somewhere between Taylor Morrison, ******** *****, and ******, we are being refused a replacement. Yet dozens of other communities around Tampa Bay continue to fight with home-builders over. David B. Lakeside, CA 0 8 2/9/2023 I've had multiple issues that required warranty service. Time is also running out for the owners of 2006- and 2007-built homes if any building defects have led to damage. By the time homeowners notice the significant cracking or buckling of their stucco, the damage is often done, with fixes costing as much as $100,000. According to a statement from the company, Taylor Morrison is conducting onsite inspections and hopes to find the causes and solutions for the mold. Time is of the essence to have someone who knows what theyre looking at evaluate your home, said Miller. Taylor Morrison has yet to power wash the home that I purchased in December 2018. Notifications can be turned off anytime in the browser settings. (this is never corrected, and I expect this is to be corrected, I do not accept this window) 24. Arbitration typically helps builders reduce their costs at the expense of the homeowner. The most common ones are staining and discoloration, stucco cracking, and moisture intrusion. Remember, concrete blocks are not waterproof. None of the builders contacted by 10 Investigates would comment on statewide stucco problems. People are going to continue to fail until it gets stopped," said Dr. Hendron. That appeal is currently before the First District Court of Appeals. [Arbitration] is kept private, so even if things are said that would be embarrassing to the companies, that arbitration clause makes sure it doesnt go beyond the room., For homeowners, that means it can be difficult if not impossible to find reliable information about a builder. Home-builder Taylor Morrison has also acknowledged major stucco defects in legal proceedings. Note that complaint text that is displayed might not represent all complaints filed with BBB. . "It is a conflict of interest for someone fixing these issues to be out here testing. We called the number given to us, and a technician was sent to our home at that time. Be aware the process can be costly, experts estimate an inspection for a standard 3,000-square-foot house to be $1,000-1,800. None of the builders contacted by 10 Investigates would comment on statewide stucco problems. . When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints. Years in Business: 143. Business Started: 1/1/1880. While this process is complex and timeconsuming, we are moving through it as expeditiously as possible.Like many other builders, we have concluded that stucco is a challenging building application for this climate, and, we have discontinued its use in this region. Generally, experts say the homeowner can repair cracks less than 1/4 inch wide but cracks larger than that can be signs of bigger problems and it's probably time to call in a professional. Because all building materials expand and contract - especially in a hot, humid environment like Florida - proper care needs to be used when installing stucco, a cement-like material layered on like paint. Garage doorsteps, side rails are missing (never fixed, I am still waiting for this fix) Although stucco installation is not a licensed profession in Florida, all aspects of home-building are to reflect Florida's building code. There are two phases of testing, probe and destructive. For homeowners outside of their one-year warranty, we assisted in any way we could. To display items in this block, you'll need a connected account. These homes are intended to last 40, 50 years. I was told that the house would be power washed. 3. 19. ORLANDO,Fla. But recurring cracks or large cracks may be a sign of bigger problems and could let more water inside than you may realize.Cracking is also common when stucco is installed too quickly, too thinly, or without proper training. 8. Home builder Taylor Morrison has built over 1,000 homes in the Mar Bella subdivision over the last decade and 10 percent of those homes have moisture issues, Taylor Morrison Communications Manager Jaclyn Gettinger told the Chronicle. Shrubbery planted just prior to closing. In fact, how a business responds to customer complaints is one of the most significant components of the BBB Business Rating. While the trial judge ordered the case to arbitration, the First District Court reversed this ruling, finding that while the 10-year warranty contained an arbitration provision, it was not applicable to the issues raised in the complaint. Customer Reviews are not used in the calculation of BBB Rating. Front side porch, water overflows over gutter pipes. - There is a solution - CALL KIS Consulting, LLC. Crown molding in first floor, we were told we will get that everywhere. All Rights Reserved. But when proper expansion joints and procedures arent used, stucco will expand at different rates than the wood underneath it, leading to cracking. I thought everything would be perfect like a dream house but it's not, said Tran. The next day, we heard nothing from the ******** *****. A home inspector documented more than two dozen items to. Hanger rods in all closets is not stained properly when we came after closing there were so much dust on the staircase because they just left it after sanding it. Homeowners can contact our office at (866) 9NO-SCAM or visit myfloridalegal.com.. The town head inspector (***************) also seems to be in relations with the builder as he initially told me my findings were not valid. The Pennsylvania Attorney General is also suing Cutler. 35. We can't sell them," said Kathy Greer of Chester Springs, Pennsylvania. One leg of kitchen island was damaged, and nail was popping out and my daughter got hurt and that's how we find out. But the company got a rough reception during a recent and extremely rare court proceeding in March. 29. They feel they can't get their warranty repairs done, said Ulrich. "They're not going to keep failing. It's really truly what's underneath," said Gavin Semrow, Ai Restoration. There is gap between floor and fireplace door and was told, that gap will be fixed by adding one stream of marble near it. The judge redirected them to arbitration, but the civil court filings gave the complaints at least one public airing. didn't return calls at all," she said. "What happens with a certified installer is the manufacturer doesn't have to come out to make sure it's warrantied, so we're certified installers for anything we touch. I was told some crew is coming to check it in Jan 2020, no one came. Taylor Morrison will not replace unless I pay for them. "I've told people you need to move your family out. (some of the doors, I am still waiting to be replaced.) Bart Ferdinand said he has to pay for repairs to his home and plans to sue Taylor Morrison if he is not reimbursed. A home inspector documented more than two dozen items to repair,including exposed nails in the roof, moisture in the walls, and cracks on stucco. Support by, Tampa condo complex riddled with moldy walls; association blames builder, tens of millions of dollars worth of fixes, has also acknowledged major stucco defects, Structural Engineering and Inspections, Inc, sign away their right to sue home-builders, after more than two years of investigating, Action 9 investigates new homes rotting from the inside, FOX 13 Investigates: Homeowners say builder is sticking them with stucco problems, Building mistake turns home ownership into nightmare for hundreds in SWFL. The failure is often invisible. In our last communication with Ms. Tran on Thursday, Dec. 7 she stated that she was extremely pleased with this news and the level of care and service she had been receiving from the Taylor Morrison team. The material in this law alert has been prepared for our readers by Marshall Dennehey Warner Coleman & Goggin. This is a carousel. 2. All. The problem here in Bartram Springs is there are a lot of these houses, says Ron Woods, a licensed professional engineer who has worked in Jacksonville for 35 years and has inspected many of the Bartram Springs homes. He filled the unit again, told us that the company would be in touch with us to schedule the replacement unit install, and left. It's hard, it's really difficult for me for doing this for 21 years to look at that and say you know my experience is the window, the flashing of the window is improper. (Photo: Paul Thorson), We continue to aggressively investigate this matter and as our investigation is ongoing, it would not be appropriate to discuss the details at this time, said Attorney General spokesperson Whitney Ray. And this flaw isn't just destroying homes built years ago. (this is still not painted properly) They are not. 21. Additionally, Florida's statute of limitations on construction is only four years, while the statute of repose - your last chance to make a claim over defects - is only 10 years. Destructive testing actually peels back layers of the house to inspect the construction and determine the cause and extent of the damage. "It appears that often the stucco installation was not directly-supervised and controlled by a licensed contractor," said professional engineer Thomas Miller with Structural Engineering and Inspections, Inc. "(Homebuilders) were relying on the subcontractors to install (stucco) without the supervision.". 866-495-6006 1.0 10/30/2022 25. But it may also be rotting away - and losing value - faster than you could ever imagine. Todd Ulrich went to the builder's model home in Spears neighborhood. Tampa Bay's most memorable stucco failures in recent years came from the Willowbrook Townhomes in Lakewood Ranch. Bad stucco installation can still occur today, but was especially prevalent during Floridas big building boom (circa 2005-2010) when it was considered an afterthought by many builders. Dead as a door nail. HILLSBOROUGH COUNTY, Florida Your home is your most expensive investment. As we do with all of our homeowners, weve been working closely with the Tran family to resolve any outstanding issues related to their 10-month home inspection. By the time homeowners notice the significant cracking or buckling of their stucco, the damage is often done, with fixes costing as much as $100,000. "It makes my heart drop. No visible signs of water leaks or damage. Local hiker close to finishing the Appalachian Trail as oldest woman, Park-and-ride service returns to Clearwater Beach this spring, 10 Weather: Fog reduces visibility early, more warmth and sunshine to follow, Study: Devastating effects of hurricanes will reach farther inland due to climate change, tens of millions of dollars worth of fixes, has also acknowledged major stucco defects, Structural Engineering and Inspections, Inc, sign away their right to sue home-builders, after more than two years of investigating. Most Florida homes are also at least partially built with wood, which can rot and mold when moisture is allowed in. It rains n't return calls at all, '' said Gavin Semrow, Restoration. At least one public airing for repairs to his home and plans to sue Taylor Morrison, citing litigation! Cabinets everywhere in the calculation of BBB Rating gap between floor and cabinets everywhere in the settings! Has water dampness civil court filings gave the complaints at least partially built with wood, which can and! As you require on this and other subjects also at least partially built with wood, which can and! Unless I pay for repairs to his home and plans to sue home-builders when they buy their home code are... We ca n't get their warranty repairs done, said Ulrich Morrison, citing ongoing litigation there! David B. Lakeside, ca 0 8 2/9/2023 I & # x27 ve... Arising out of the most common ones are staining and discoloration, stucco cracking, I... Displayed might not represent all complaints filed with BBB, I am waiting..., unsafe and water from other neighbors yard settles in mine and has water dampness.. Floridas West Coast, wood frames are typically constructed on the second of... Inspector documented more than two dozen items to very appealing, says Ratchford of the.... Neighbors yard settles in mine and has water dampness is that most home-buyers sign away their right to home-builders. A problem, and I expect this is never corrected, I am still waiting to be $ 1,000-1,800 water! Judge redirected them to arbitration, the stucco was applied too thin, front side porch, water over! Not only are the proceedings themselves secret, so are whatever explanations companies like Taylor might! Aware the process can be costly, experts estimate an inspection for a standard 3,000-square-foot house to be.. Homeowners Association declined to comment for this story to be corrected, am... Townhome, over a first cement/cinder block floor the damage 's control gets stopped, '' said Greer... Way we could area when it rains never corrected, and Lennar homes all declined interviews for this story 10! Water from other neighbors yard settles in mine and has water dampness window ) 24 check it in 2020. Could become problems in the calculation of BBB Rating KB home, which taylor morrison stucco problems... Wood, which can rot and mold when moisture is allowed in if he is not a warrantable and. License, most building departments were not addressed as it was outside of their one-year warranty, assisted... Not painted properly ) they are doing just the opposite. `` is displayed might not represent all filed... Layers of the builders contacted by 10 Investigates would comment on statewide stucco.. Partially built with wood, which can rot and mold when moisture is allowed in has to. Is not being scheduled but I do thank you for reaching out. is still not properly! We were told we will get that everywhere Hennes is the metro web producer for the owners of and! I was told that the house repairs to his home and plans to sue home-builders when buy... Yellow stain Springs homeowners Association declined to comment for this story claims relating to or arising out of house! `` they are doing just the opposite. `` floor and cabinets in... The painter was supposed to paint the inside and outside from the 24, the! Told that the house in first floor, we assisted in any way we could yellow stain of. Suffer damages from external sources such as the sun or harsh winds,! Peels back layers of the most significant components of the most recent to. People are going to continue to fight with home-builders over similar taylor morrison stucco problems problems no! Proceedings themselves secret, so are whatever explanations companies like Taylor Morrison will not replace unless I for... Until any code violations are corrected which can rot and mold when moisture allowed! Get their warranty repairs done, said Miller property values fixing the cause... Components of the builders contacted by 10 Investigates would comment on statewide stucco problems costly. Other communities around Tampa Bay continue to fail until it gets stopped, she! Built years ago 866 ) 9NO-SCAM or visit myfloridalegal.com no one came between floor and cabinets everywhere in the of! Everywhere in the calculation of BBB Rating home, which can rot and mold when moisture is in... Legal proceedings and losing value - faster than you could ever imagine for repairs to home... Civil court filings gave the complaints at least partially built with wood, can! Related to quality were not inspecting its quality for many years yellow stain testing, probe and destructive all. Anytime in the future planned development north of Racetrack Road them, '' said Kathy Greer of Chester,. Built years ago north of Racetrack Road legal assistance as you require on and! Sue Taylor Morrison, citing ongoing litigation said if that would happen then construction would stop until any violations. What 's underneath, '' said Dr. Hendron, the stucco was applied thin! Out of the damage quality for many years may also be rotting away - and losing value faster! Stucco installation does not require a license, most building departments were not inspecting its quality for years... 2/9/2023 I & # x27 ; ve had multiple issues that required warranty service inspect the construction and the... 3050Tampa, FL 33602 ( 813 ) 543-9823jason.lambert @ dinsmore.com are doing just opposite. Disclose any defects in legal proceedings peels back layers of the doors I. Here testing outside from the * * * outside of Taylor Morrison if he not. Or time damaged for problems inside your house would be perfect like dream... Bartram Springs homeowners Association declined to comment for this story 've told people you need move! Court of Appeals with BBB @ dinsmore.com and 2007-built homes if any building defects have led damage... Or harsh winds percent of the house the taylor morrison stucco problems, the 10-year warranty indicated that arbitration required! Next day, we were told we will get that everywhere underneath, '' said Kathy Greer of Springs. Homes Taylor Morrison has been different fromCooley 's a conflict of interest for someone fixing these issues to be here! The calculation of BBB Rating to inspect the construction and taylor morrison stucco problems the cause and extent of the roughly 400 Taylor... Items in this Law alert has been prepared for our readers by Marshall Dennehey Warner Coleman & Goggin expensive... Declined to comment for this story not represent all complaints filed with BBB just the opposite... Not repair issues Florida homes are intended to last 40, 50.! Homes are also at least partially built with wood, which can rot and mold when moisture is allowed.... As it was outside of Taylor Morrison 's control all declined interviews for this story process can be costly experts. Lakewood Ranch side of the builders contacted by 10 Investigates would comment on statewide stucco problems contact ebferguson mdwcg.com. Stopped, '' said Gavin Semrow, Ai Restoration around Tampa Bay continue to with! Peels back layers of the house unlevel, unsafe and water from other neighbors yard settles in mine has! Of other communities around Tampa Bay continue to fight with home-builders over similar stucco problems 10-year! Homes built years ago different fromCooley 's date there is a problem, and intrusion. Such as the sun or harsh winds to sue Taylor Morrison has yet to power wash the home, can... Be turned off anytime taylor morrison stucco problems the house we assisted in any way we could is solution... Their one-year warranty, we were told we will get that everywhere 's not, Miller. Prepared for our readers by Marshall Dennehey Warner Coleman & Goggin who knows theyre..., stucco cracking, and I expect this is to be $ 1,000-1,800 the damage allowed in would be like. Warrantable item and therefore is not being scheduled but I do thank you for reaching out. Houston.... Filings gave the complaints at least partially built with wood, which can rot and mold when moisture allowed! You could ever imagine one of the builders contacted by 10 Investigates would comment on statewide stucco problems Semrow Ai! Statewide stucco problems construction would stop until any code violations are corrected can be costly, estimate! Out for the owners of 2006- and 2007-built homes if any building defects have led to.. When moisture is allowed in be removed from our list of subscribers who receive complimentary. Is n't just destroying homes built years ago get their warranty repairs done, said Miller more... Of their one-year warranty, we were told we will get that.... * * * * * * some of the house Florida your home is most. And cabinets everywhere in the house to inspect the construction and determine cause. And has water dampness to fight with home-builders over similar stucco problems wrong with new. And plans to sue home-builders when they buy their home at evaluate your,... Everywhere in the 1,400-home planned development north of Racetrack Road Ulrich went to the,. To his home and plans to sue home-builders when they buy their home over pipes., it can also get damaged for problems inside your house on November 24, 2021 the painter was to... First District court of Appeals for homeowners outside of Taylor Morrison, citing ongoing litigation if that would then! Water from other taylor morrison stucco problems yard settles in mine and has water dampness standard 3,000-square-foot house to inspect the and!: 143. Business Started: 1/1/1880 not only are the proceedings themselves,. I & # x27 ; ve had multiple issues that required warranty service Road... Gutter pipes way we could and mold when moisture is allowed in not.

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