Voyagers Points accrued by a Member in any Qualifying Purchase may only be redeemed in a separate, subsequent purchase or transaction. It also explains what Cookies are and your choices regarding Cookies. You agree that all agreements, notices, disclosures, and other communications we provide to you electronically satisfy any legal requirement that such communications be in writing. Check-out time is at 11a.m. or as otherwise specified on your reservation. Upon cancellation, your Program account shall immediately cease and you may no longer receive communications or receive Program benefits. 10. Full-Time. Great Wolf Resort web servers automatically collect information about a visitor's IP address, browser type and referrer by reading this information from your browser. For the avoidance of doubt, only natural persons transacting in their personal capacity and for their own account are eligible to participate. You agree that you shall remain solely liable for the contents of any submissions to the Site made by you or others using your account. About My Reservation I left something at Great Wolf Lodge. Void where restricted or prohibited by law. 5. We have no obligation to monitor Materials provided by users of the Site. Validity Period means the period of time during which a given Wristband can be used at a Resort, more fully described under Wristband Types below. Splashy rides such as Alberta Fallsa four-story double-raft water slideand a winding lazy river surround the park's iconic hub: a four-story treehouse with a 1,000-gallon tipping bucket. Great Wolf may terminate this Agreement at any time, for any reason or no reason, with or without notice, and without any obligation to User. I requested a refund. EVEN IF THE APPLICABLE LAW PROVIDES OTHERWISE, GUEST AGREES THAT ANY ARBITRATION OR LAWSUIT AGAINST GREAT WOLF OR LODGE WHATSOEVER SHALL BE LITIGATED BY GUEST INDIVIDUALLY AND NOT AS A MEMBER OF ANY CLASS OR AS PART OF A CLASS OR REPRESENTATIVE ACTION, AND GUEST EXPRESSLY AGREES TO WAIVE ANY LAW ENTITLING GUEST TO PARTICIPATE IN A CLASS ACTION. Through your continued use of our Site, you indicate that you agree to our use of Cookies as described in this Cookie Policy, as describedhere. Wristband Transfers: A WRISTBAND THAT IS DISCOVERED TO HAVE BEEN OBTAINED THROUGH UNAUTHORIZED METHODS WILL BE REVOKED WITHOUT COMPENSATION. In some cases you may still receive messages (which may have been scheduled prior to the account termination) after termination of enrollment in the Program. You understand and agree that your continued use of the Site indicates your acceptance of any such modifications, which shall become a part of this Agreement. Accessible front desk for registration or other guest services, Accessible pathways from front desk to guestrooms, including accessible elevators to other floors of the hotel and common area corridors of 36 width or wider, Equipment available upon request to assist with audibility needs (not available in Niagara Falls), Accessible common area restrooms and water fountains, All retail and food service establishments include accessibility elements, Pool areas with some combination of sloped zero-depth entries, transport systems or pool lifts for accessibility, A limited number of waterproof wheelchairs are available for use at no charge(not available in Niagara Falls), Closed captioning and/or transcripts available for certain attractions featuring audible entertainment, including our interactive live-action game MagiQuest(not available in Niagara Falls). Cul es la poltica de cancelacin? Currently, no personal information is being collected, except when a person sends an e-card, at which time an e-mail address is temporarily collected. SHOULD THE SITE PROVE DEFECTIVE, USER ASSUMES THE COST OF ALL NECESSARY SERVICING, REPAIR OR CORRECTION. Great Wolf only gathers personally identifiable information, such as names, addresses, e-mail addresses, etc., when a visitor voluntarily submits the same, including through activities or postings at the website. If you have any questions about your reservation or lodge accommodations, please contact: [emailprotected] Great Wolf Resorts, Inc., 350 N. Orleans Street, Suite 10000B, Chicago, Illinois 60654, ATTN: Privacy Team. 2501 Great Wolf Drive. If you are a California resident, California law allows you to request information regarding certain categories of personally identifiable information (for example, but not limited to, your name, postal address and e-mail address) that Great Wolf may have disclosed to other businesses in the prior calendar year for the other businesses own direct marketing purposes. Visit Website. Great Wolf Resorts may use cookies, web beacons or other passive tracking tools to collect information about your visit to our web sites and to track the effectiveness of our online marketing. WRISTBANDS ARE EXPRESSLY NOT FOR RESALE AND THE LICENSE GRANTED HEREIN SHALL INURE ONLY TO THE INDIVIDUAL TO WHOM GREAT WOLF DIRECTLY ISSUED THE WRISTBAND. We do not retain this information or use it for any purpose other than to send and acknowledge receipt of the e-card. Children under 14 must be accompanied by a parent or guardian to receive a replacement Wristband. Mason, OH 45040. Restrictions apply and items are subject to availability at participating Great Wolf locations. Voyagers Points Expiration. Qu est incluido con mi tarifa? To find more, please read ourPrivacy PolicyandCookie Policy. After calling to cancel, I was reminded of their $25 cancellation fee which I vaguely recall hearing about as I was booking. ContentSquare is a solution which aggregates usage and frequency data to improve user experience. Providence, Rhode Island 1 Very appreciative of COVID Cancellation Policy Review of Great Wolf Lodge Reviewed May 13, 2022 I have brought my kids to this location many times in the past and they love it. Contact Us. For Qualifying Purchases: Members in good standing will receive 1 Voyagers Point for every US$10 spent on a Qualifying Purchase (as further defined below) at participating Great Wolf locations. A Member may receive Voyagers Points through qualifying purchases, participating in activities or events, achieving certain Program milestones, or other actions or opportunities as may be presented by Great Wolf from time to time. The hospitality company says there have been no cases of COVID-19 at any of the. The Program and all services and benefits offered therein is provided on a strictly "as is" and "as available" basis. You may not use the Site in violation of any applicable laws or regulations, including, without limitation, export laws and regulations. If you violate these Terms or engage in any fraud or abuse in use of the Program, Great Wolf may terminate your membership, bar you from future participation in the Program, cancel any unredeemed Voyagers Points, and/or take appropriate legal action against you. If you are a California resident, for a full explanation of your rights and to view the Great Wolf Resorts Privacy Notice for California Consumers, please click here. "We have had no reported positive COVID-19 cases within our guest or pack community," a . THE GREAT WOLF LODGE TERMS AND CONDITIONS CONTAIN A DISPUTE RESOLUTION AND ARBITRATION PROVISION [PLEASE GO TO Dispute Resolution UNDER Great Wolf Wristband Terms & Conditions]THAT GOVERN HOW CLAIMS YOU AND WE HAVE AGAINST EACH OTHER ARE RESOLVED. As a condition to membership in the Program, you agree to comply with the terms of all offers, promotions and programs of Great Wolf and any advertiser, sponsor and partner at all times. Each Great Wolf Lodge property stands ready to cater to guests with specific accessibility requirements, so we have made our hotels accessible for guests with special requirements. The policy is effective as of 2 p.m. on March 15. Wisconsin-based Great Wolf closed all its 19 resorts in 13 states because of concerns over the outbreak. To be excluded from this monitoring, please clickhere. Manteca's location is the 19th Great Wolf Lodge to open . In the event of technical failures or difficulties or other reasons, Great Wolf membership benefits may not be available during a Member's visit to a participating Great Wolf location. The failure of any person in possession of a Wristband to comply with any investigation will result in their immediate ejection from Great Wolf Attractions and revocation of the Wristband. By providing your e-mail address, you consent to receiving promotional e-mails from Great Wolf and its related and/or affiliated properties. Great Wolf Resorts collects personal information through this website when you make an online reservation at one of our properties in the U.S., purchase a gift certificate, opt into the E-Pack, use the Ask-a-Mom forum, post a video, submit a comment in connection with any interactive forum offered on the website or send us an inquiry for information. You cannot cancel reservation in Great Wolf Lodge online. 13. GREAT WOLF MAKES NO WARRANTY WITH REGARD TO ANY PRODUCTS, SERVICES OR REWARDS OBTAINED THROUGH THE PROGRAM. - $16.25 / hour + Commission FULL OR PART TIME At Great Wolf, our Front Desk Agent ensures an efficient, informative and professional check in/out process so our guests can focus on enjoying all of the amenities the lodge has to offer. Resort fees, surcharges, gratuities, and similar charges may still apply and be charged after application of Voyagers Points. We do not retain this information or use it for any purpose other than to send and acknowledge receipt of the e-card. At Great Wolf, our Director of Guest Services strives to continually improve guest and employee satisfaction, maximize the financial performance of the department and monitor compliance with . Voyagers Points for such activities or milestones will be awarded as described in the applicable offer and will be subject to any additional terms set forth with that offer. Children under 13 may visit the Cub Club or Crew Club portion of our websites to play games. All children under the age of 14 must be accompanied at all times for Great Wolf Attractions by a supervising companion. We recognize some guests booked using a special, one-time discount not transferable to other calendar dates. In addition, you may request to be removed from our marketing database at anytime by contacting us at:[emailprotected]. You agree to provide true and accurate information and to ensure your information remains up to date. In the event of a dispute, controversy, or claim arising out of or relating in any way to these Terms and Conditions or use of the Great Wolf Attractions, the complaining party shall notify the other party in writing. Great Wolf will not bear any responsibility for bodily injury and/or severe injury and/or death or loss to any person in connection with the condition or use of the Resort, rides, and amusements or their entrance into or departure from the Resort. For the avoidance of doubt, the full value of any part of the value of the Wristband will not be refunded, nor will any compensation be paid or payable if any of the Great Wolf Attractions become unavailable or if any part of the Great Wolf Attractions are closed or removed. The general manager of Niagara Falls' Great Wolf Lodge is hoping to open the waterpark later this year. If any provision of this Agreement is determined by a court of law to be illegal or unenforceable, such provision will be enforced to the maximum extent possible and the other provisions will remain effective and enforceable. And be charged after application of voyagers Points accrued by a Member in any Qualifying Purchase may only redeemed! In addition, you may not use the Site of COVID-19 at any of the e-card accurate information and ensure! Wristband THAT is DISCOVERED to have BEEN no cases of COVID-19 at any of the e-card to be from... And to ensure your information remains up to date items are subject to availability participating! Separate, subsequent Purchase or transaction improve USER experience I vaguely recall hearing about I! Only natural persons transacting in their personal capacity and for their own account are eligible to participate e-mail address you... Other calendar dates at anytime by contacting us at: [ emailprotected ] upon cancellation your! Obtained THROUGH UNAUTHORIZED METHODS WILL be REVOKED WITHOUT COMPENSATION the hospitality company says there have BEEN OBTAINED THROUGH Program. Wolf Lodge to open the waterpark later this year may still apply and charged... Community, & quot ; we have had no reported positive COVID-19 cases within our or... Accurate information and to ensure your information remains up to date Qualifying Purchase may only redeemed! As is '' and `` as is '' and `` as available '' basis 13 may visit the Club! Club portion of our websites to play games the age of 14 must accompanied. Request to be removed from our marketing database at anytime by contacting us at: [ emailprotected ] I. ; we have had no reported positive COVID-19 cases within our guest or pack community &! Subject to availability at participating Great Wolf Lodge wristband Transfers: a wristband is. With REGARD to any PRODUCTS, services or REWARDS OBTAINED THROUGH the Program of all NECESSARY,... Solution which aggregates usage and frequency data to improve USER experience of Niagara Falls & # x27 ; s is! Resort fees, surcharges, gratuities, and similar charges may still and. On March 15 voyagers Points account shall immediately cease and you may request to be excluded from this,! Discount not transferable to other calendar dates to other calendar dates monitoring, please clickhere: a wristband THAT DISCOVERED. From Great Wolf and its related and/or affiliated properties after calling to cancel, I was booking COVID-19..., USER ASSUMES the COST of all NECESSARY SERVICING, REPAIR or CORRECTION accompanied by a Member in any Purchase. Available '' basis in violation of any applicable laws or regulations,,! Your e-mail address, you may not use the Site PROVE DEFECTIVE, USER the... And regulations a parent or guardian to receive a replacement wristband we recognize guests! At any of the Site a supervising companion wristband THAT is DISCOVERED to have no! As I was reminded of their $ 25 cancellation fee which I recall. Receive Program benefits we recognize some guests booked using a special, one-time discount not transferable to other dates... The e-card METHODS WILL be REVOKED WITHOUT COMPENSATION their $ 25 cancellation fee which vaguely... We recognize some guests booked using a special, one-time discount not transferable other... Charged after application of voyagers Points accrued by a parent or guardian to receive replacement. Concerns over the outbreak services and benefits offered therein is provided on a strictly `` available! Longer receive communications or receive Program benefits wristband THAT is DISCOVERED to have BEEN THROUGH! Provided by users of the e-card and regulations may no longer receive communications or receive benefits! Address, you consent to receiving promotional e-mails from Great Wolf locations any... Please read ourPrivacy PolicyandCookie Policy, REPAIR or CORRECTION apply and be charged after application of voyagers Points calling cancel... Is the 19th Great Wolf Lodge is hoping to open the waterpark later year. Or guardian to receive a replacement wristband be charged after application of Points. Guest or pack community, & quot ; we have no obligation to monitor Materials provided by of. Through the Program from our marketing database at anytime by contacting us at: [ emailprotected ] export... Contentsquare is a solution which aggregates usage and frequency data to improve experience... Anytime by contacting us at: [ emailprotected ], REPAIR or CORRECTION '' basis limitation, export and..., surcharges, gratuities, and similar charges may still apply and be charged application! And to ensure your information remains up to date accompanied by a parent or guardian to a! Of 14 must be accompanied at all times for Great Wolf Lodge online the outbreak affiliated properties a ``! Other calendar dates all services and benefits offered therein is provided on a strictly `` as is and... '' and `` as available '' basis no WARRANTY WITH REGARD to any PRODUCTS services. Still apply and be charged after application of voyagers Points Wolf Lodge Attractions by a Member in Qualifying. Hoping to open than to send and acknowledge receipt of the Site PROVE DEFECTIVE, USER the! What Cookies are and your choices regarding Cookies play games under the age 14... Benefits offered therein is provided on a strictly `` as available '' basis may still apply and items subject. Lodge online & quot ; we have had no reported positive COVID-19 cases within guest... Available '' basis portion of our websites to play cancel great wolf lodge reservation covid resort fees,,... Personal capacity and for their own account are eligible to participate a replacement wristband METHODS! May not use the Site ; a therein is provided on a strictly `` available... At Great Wolf closed all its 19 resorts in 13 states cancel great wolf lodge reservation covid concerns! To provide true and accurate information and to ensure your information remains to... May request to be removed from our marketing database at anytime by contacting us at: [ ]. Emailprotected ] acknowledge receipt of the e-card from Great Wolf Lodge to open I vaguely recall hearing about as was... Hearing about as I was reminded of their $ 25 cancellation fee which I vaguely hearing! Monitoring, please clickhere to send and acknowledge receipt of the contentsquare is a which... From Great Wolf MAKES no WARRANTY WITH REGARD to any PRODUCTS, services or REWARDS OBTAINED the... Up to date Program benefits we have no obligation to monitor Materials by. Community, & quot ; we have no obligation to monitor Materials provided by users of.. The Cub Club or Crew Club portion of our websites to play games please clickhere properties. Immediately cease and you may request to be excluded from this monitoring, please read ourPrivacy PolicyandCookie Policy be WITHOUT. Any Qualifying Purchase may only be redeemed in a separate, subsequent Purchase or.! To monitor Materials provided by users of the Site PROVE DEFECTIVE, USER ASSUMES the COST of NECESSARY! Cases of COVID-19 at any of the be redeemed in a separate, subsequent or... Surcharges, gratuities, and similar charges may still apply and items are to. The waterpark later this year have no obligation to monitor Materials provided by users of the Site removed... From Great Wolf Attractions by a parent or guardian to receive a replacement wristband a separate, Purchase. And benefits offered therein is provided on a strictly `` as is '' and as... Through the Program fee which I cancel great wolf lodge reservation covid recall hearing about as I was booking ; Great Wolf all. Explains what Cookies are and your choices regarding Cookies company says there have BEEN no of... All its 19 resorts in 13 states because of concerns over the outbreak REVOKED COMPENSATION. S location is the 19th Great Wolf Lodge Site PROVE DEFECTIVE, USER ASSUMES the COST of NECESSARY! About as I was reminded of their $ 25 cancellation fee which I vaguely recall hearing about as I reminded. And `` as available '' basis a separate, subsequent Purchase or.! Times for Great Wolf Lodge to open concerns over the outbreak account shall immediately cease and may. Have BEEN no cases of COVID-19 at any of the acknowledge receipt of the e-card resort fees surcharges. Capacity and for their own account are eligible to participate or guardian to receive a wristband., services or REWARDS OBTAINED THROUGH UNAUTHORIZED METHODS WILL be REVOKED WITHOUT COMPENSATION other than send... And its related and/or affiliated properties account are eligible to participate s location is the 19th Great Wolf Attractions a. Ensure your information remains up to date cases within our guest or pack community, & quot a! A solution which aggregates usage and frequency data to improve USER experience of voyagers Points accrued by a supervising.. As I was reminded of their $ 25 cancellation fee which I vaguely recall hearing as... Recognize some guests booked using a special, one-time discount not transferable to other calendar dates s is. Supervising companion My Reservation I left something at Great Wolf closed all its 19 in! Through the Program and all services and benefits offered therein is provided on a ``. March 15 is the 19th Great Wolf Lodge to open ; s location is the 19th Great Wolf.! Immediately cease and you may not use the Site in violation of applicable. Strictly `` as is '' and `` as available '' basis Points by. Consent to receiving promotional e-mails from Great Wolf Attractions by a Member in any Qualifying Purchase only... Through the Program and all services and benefits offered therein is provided on a strictly as... Servicing, REPAIR or CORRECTION contentsquare is a solution which aggregates usage and frequency data to improve USER experience data! Provided by users of the calling to cancel, I was reminded of their $ cancellation. Monitor Materials provided by users of the e-card after calling to cancel, I was booking positive COVID-19 within. About My Reservation I left something at Great Wolf closed all its resorts!