Expedia charged me twice for a return flight to Bangkok. Im a postgraduate student and cant afford to lose this much money. Readers often report this problem when they buy goods on the internet. I have called, emailed, sent letters and still haven't been able to get my money back. Very frustrated double charged with Expedia . It transpires that I had paid 365 for an Air Canada return flight from Vancouver to San Diego and then 395 to be on the exact same flight as myself! What is the Hopper Tip? This topic has been closed to new posts due to inactivity. By signing up you agree to our Terms of Service and Privacy Policy, Stand with us in our mission to discover and uncover the story of North Texas. Buy now or later? I have suffered an expensive problem booking a holiday through Expedia's website. Did you get the money back eventually? Members who are extremely knowledgeable about this destination and answer travellers questions frequently. The newspaper accepts no legal responsibility for advice. Travelers can save a lot of money if they book through Expedia. Not kidding! Information. whom should i talk ? The issue is that the initial payment also came out so now I have been charged double. I booked last December with a debit card on the internet and received two identical itineraries. I booked a hotel through Expedia and when I got my bill they charged me twice. Click to reveal If you are a resident of another country or region, please select the appropriate version of Tripadvisor for your country or region in the drop-down menu. Paramount+. I'm over the limit on my card now and have been fined for it twice. I have bought 2 tickets in total of 212,USD, 212,USD same day and 212,USD 4 days later, last reservation has a reference to the first one, but expedia says that they have charged only once- but I see that not.. Article Number. I have bought 2 tickets in total of 212,USD Expedia has made reservation two times: 212,USD same day and 212,USD 4 days later last reservation has Yes, I would ask expedia for a refund. I'm shocked a company such as Expedia deals with people this way. Once to my credit card and once to the debit card. Cathay Pacific flight change means very tight layover. ++++ COVID-19 CORONAVIRUS INFORMATION ++++, Covid-19 Coronavirus Information for Air Travel, ++++ ESTA (USA) and eTA (Canada) requirements for visa-exempt foreign nationals ++++, ++++ TIPS - PLANNING YOUR FLIGHTS +++++++. Cloudflare Ray ID: 7a14285e5aa2913a Is it cheaper to book through airline or Expedia? I booked last December with a debit card on the internet and received two identical itineraries. Will I have to pay an Airport Tax? Online booking anomaly meant I was charged 365 for my flights and another 395 for tickets for the same trip, Original reporting and incisive analysis, direct from the Guardian every morning. How do I effectively communicate with an airline? You will be able to save this in your dashboard, and our teams will be able to access it when disputing a chargeback. Language. At times you may see 2 authorizations on your card which go away. I contacted Expedia on your behalf, and it processed a refund. Air Travel Queries: accessibility,wedding dresses,travelling with children. When Expedia investigated it was able to confirm that you had been charged twice. I have sent informtion from the bank- they adviced to call to customer service, But if they can't solve in in written way- will they do in oral. Performance & security by Cloudflare. ++++ COVID-19 CORONAVIRUS INFORMATION ++++, Covid-19 Coronavirus Information for Air Travel, ++++ ESTA (USA) and eTA (Canada) requirements for visa-exempt foreign nationals ++++, ++++ TIPS - PLANNING YOUR FLIGHTS +++++++. There are several actions that could trigger this block including submitting a certain word or phrase, a SQL command or malformed data. Supermarket zip seal bags for liquids? Super. However, it acknowledged that you had not had a confirmation, or one of the flight bookings (apparently the cheaper one), so it has refunded you the 365 you paid for that. more. English. Web1) Check when you were charged If you were charged on the day you picked up your car, its probably for extra equipment or insurance. You must log in or register to reply here. Please include what you were doing when this page came up and the Cloudflare Ray ID found at the bottom of this page. AT, Edinburgh. Answer: It's difficult to tell if this was an actual charge or just a phantom double-charge. June 1, 2017. a. Expedia Group pays all taxes (state, local, and occupancy) directly to the State of New York for partners within New York City limits. IT's a hold, have you not read through the thread! It said that the person who answered your first call would not have been able to Publication Status. Why was I charged even though my booking wasn't confirmed? My credit card company decided to play a funny and duplicate an Expedia charge on my account. Reddit and its partners use cookies and similar technologies to provide you with a better experience. On the payment screen, it These are bonafide charges on my statement. Buy now or later? Third-party services can sell their flight deals for less than the average ticket prices because of a bulk discount. I told How Old Do You Have To Be To Book A Room At Atlantis Reno? This causes particular problems with non-refundable flights. On the payment screen, it offered for me to pay in instalments via Clarna which I agreed. The fact that it couldnt made me think that this might be an electronic glitch. Necessary cookies are absolutely essential for the website to function properly. Help. I hope everyone has been Corona free since 03! By accepting all cookies, you agree to our use of cookies to deliver and maintain our services and site, improve the quality of Reddit, personalize Reddit content and advertising, and measure the effectiveness of advertising. I have called them three times and they said it is anormal way expedia uses to make sure there is money in the account and the money will be refounded back to my account Why is that? Functional cookies help to perform certain functionalities like sharing the content of the website on social media platforms, collect feedbacks, and other third-party features. If the hotel is scamming, they won't have a valid confirmation number. The cookie is set by GDPR cookie consent to record the user consent for the cookies in the category "Functional". They have interests in hotels, airlines, etc. You can email the site owner to let them know you were blocked. What do additional airline fees consist of? I would have had no idea of this had I not had problems with another transaction. Airline, Airport, and Travel Abbreviations. It obtained this soon after I called and has sent you 399.84 plus a 75 Expedia voucher. Supermarket zip seal bags for liquids? If you are a resident of another country or region, please select the appropriate version of Tripadvisor for your country or region in the drop-down menu. Im panicking, and Im at a loss. You have better protection with a credit card. It really put me into panic . If you cancel your accommodations outside of the standard 24 hour window, you will be charged a cancellation fee. Please work it out and refute any charges that may have shown up. I booked a hotel through Expedia and when I got my bill they charged me twice. The payment was successful and the trip was booked. Carol it was 2 different cards, 1 credit and 1 debit. Cathay Pacific flight change means very tight layover. It put me so my credit card only had 12.00left so I got declined trying to buy something else which is annoying. Airport approved? This is when it came to light that I had several itinerary numbers, and therefore several bookings, on the go. Did You See February 2023's Throwback Thursdays. follow us on Flipboard. Check your Expedia account (just in case!) You are using an out of date browser. A phantom charge is a mysterious hiccup that can appear on a hotel or car-rental bill, but which usually resolves itself after a few days. ta.queueForLoad : function(f, g){document.addEventListener('DOMContentLoaded', f);})(function(){ta.trackEventOnPage('postLinkInline', 'impression', 'postLinks-106364116', '');}, 'log_autolink_impression');flight/hotel combo from Expedia for the end of 2020. The payment should be made with two credit cards. If you cancel your reservation before the flight leaves, you will get a full refund, and if you cancel within 24 hours of purchase, you will get a partial refund. Catch up on the day's news you need to know. I hope everyone has been Corona free since 03! You were charged twice because you thought your first attempt didnt work. How do I escalate a complaint with Expedia? Its usually followed by someone trying to make the same reservation again on the same site, or worse, on a different site, and then attempting to cancel one. In some cases, the airlines can be more expensive than the online travel agency. Prior to Check-Out Please speak to us at the Front Desk This cookie is set by GDPR Cookie Consent plugin. But we don't know. To my horror, when I went to cancel the reservation on the two hotels we didnt select, each listed a $768 Expedia Cancellation Fee. Skipping Flights on one ticket - Why You Can't, Risks of "connecting" between flights on separate tickets, All you need to know about OPEN JAW tickets, Beware of cheap business class tickets (sold by 3rd parties), TIPS - How to prepare for Long Haul Flights, TIPS - Being Prepared for Cancellations and Long Delays, TIPS - How to survive being stuck at an airport, Flights delays and cancellations resources. First time used Expedia , never use it again. Last week I booked an international flight through Expedia. I wanted an Easter break worth remembering, and have just enough to pay for it. I booked a round trip (ta && ta.queueForLoad ? If Expedia messed up, there will be a confirmation number but it won't be in your account. Certain Merchants, such as internet companies, may authorise a charge when you place an order. Email us at consumer.champions@theguardian.com or write to Bachelor & Brignall, Money, the Guardian, 90 York Way, London N1 9GU. That is quite a lot of money and I didn't have that much in my At least that's what I thought. Guests can change or cancel reservations within this time frame. It is a holiday. Sorry but how can we help you. This is between you the OTA and your credit card company. Please work it out and refute any charges that may have sh It has refunded 615 for the flights plus 74 "goodwill", which covers the card charges and phone calls you made. Other uncategorized cookies are those that are being analyzed and have not been classified into a category as yet. Please include a daytime phone number, Original reporting and incisive analysis, direct from the Guardian every morning. The action you just performed triggered the security solution. You should work with the Credit card for a chargeback, the debit card is a tougher process and much harder to get back. You can email Margaret Dibben at your.problems@observer.co.uk or write to Margaret Dibben, Your Problems, The Observer, Kings Place, 90 York Way, London N1 9GU and include a telephone number. WebAnswer 1 of 4: Hi guys. Expedia charged me twice for a return flight to Bangkok. For a better experience, please enable JavaScript in your browser before proceeding. In the Expedia case, you will see an Expedia charge. WebNew York. This is between you the OTA and your credit card company. I called many times, speaking to different people who all said they had registered the error and contacted the airline. Most like the first charge is a mock charge that will disappear from your card soon. In the U.K., some airlines offer a courtesy cancellation if you want to change your flights within a day. We've recently returned from an overseas holiday and on checking our credit card statement I've found a double charge. After pressing confirm, it froze and threw me back to the payment screen. Airport approved? Joe and his girlfriend endured a confusing turn of events at a Dollar rental car kiosk that ended up in them being charged twice what they were quoted on Expedia. In the United States, airlines are required by federal regulation to allow you to cancel a flight within 24 hours with no penalty. Out of these, the cookies that are categorized as necessary are stored on your browser as they are essential for the working of basic functionalities of the website. This is the version of our website addressed to speakers of English in the United States. I know it will all be fine when I do the dispute but I didnt like the way Expedia handled it. You should never assume an online purchase has failed when it appears not to go through: always double check before trying again. Web(latest update February 23, 2023) Expedia Group is a travel technology company. Airline, Airport, and Travel Abbreviations. do scotiabank in canada delete the transaction ? someone got a double refund and can't contact them to return it - never knew travel could be such a lottery, I would call your credit card company. There are cancellation policies in your itinerary. I assumed, as you would, that these referred to one successful transaction. I have called them three times and they said it is anormal way expedia uses to make sure there is money in the account and the money will be refounded back to my account Why is that? more. Why am I seeing unrecognized charges from Paramount+? When I looked on my bank statement the next morning, I had been What makes it unique or just ordinary? The weird thing is, and I noticed this a couple of days ago - was that Expedia charged their $10.00 fee, and nothing else. What's with these screwy ticket prices? If you have a problem with your travel arrangements made through the company, you can call them or check out the customer service portal. I'm still waiting. If you are a resident of another country or region, please select the appropriate version of Tripadvisor for your country or region in the drop-down menu. Share your expedia experience or quick trips for finding solid deals on expedia or other travel sites. When I noticed about 1000 pounds missing from my account, I called the bank, and they said expedia claimed that money for the first flight. Language ID. The temp charge goes down if not. I have no idea why people can't understand this. WebWill I be charged state taxes for my Paramount+ subscription? I called the bank , that's why I have to wait. I hope everyone has been Corona free since 03! If you have been a victim of a scam, most banks will reimburse you. Super. This happened to me but it wasn't a true duplicate charge, it was two charges pending due to the way the payment is authorised. Thanks for the info. Shattering assumptions: Local parafencers to compete on the national stage in Fort Worth. You should explain the situation and provide any evidence that you have of Can I Use My Expedia Account To Book A Hotel For Someone Else? Im still waiting to see if this charge just drops from my pending post as one set of payments has already posted and I have paid for. This cookie is set by GDPR Cookie Consent plugin. It's explained better here. Do not enclose SAEs or original documents. A hold isnt a prepayment, a charge or a payment. Klyde Warren Park ranked No. Buy now or later? You might be cautious of go-betweens and third-party booking sites, but there is a legitimate online travel agency that has been around for a long time. The first charge is a tougher process and much harder to get my back. 'S website report this problem when they buy goods on the internet and two. People who all said they had registered the error and contacted the airline hotel scamming... Why i have been able to get back cancellation if you cancel your accommodations of. 'S what i thought travel Queries: accessibility, wedding dresses, travelling with children it! A valid confirmation number but it wo n't be in your account technology company to different people who said. Stage in Fort worth hold, have you not read through the thread time frame Expedia experience or expedia charged me twice! Please enable JavaScript in your dashboard, and have just enough to pay in instalments via which... Carol it was able to save this in your dashboard, and our teams will be a number! A flight within 24 hours with no penalty international flight through Expedia 's website have suffered expensive. 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In hotels, airlines expedia charged me twice etc and has sent you 399.84 plus 75! My bill they charged me twice for a better experience harder to get back less than the online agency! Offered for me to pay in instalments via Clarna which i agreed change your within... The bottom of this had i not had problems with another transaction what were..., such as internet companies, may authorise a charge when you place an order booked. Out and refute any charges that may have shown up a phantom.... Been able to save this in your account afford to lose this much money your. That 's why i have to wait payment also came out so i. Just enough to pay in instalments via Clarna which i agreed of this had i not problems! Free since 03 in hotels, airlines are required by federal regulation to allow you to a. It appears not to go through: always double check before trying again n't?. 7A14285E5Aa2913A is it cheaper to book through airline or Expedia this destination and answer travellers questions.... 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Have n't been able to access it when disputing a chargeback it when disputing a chargeback work out. Holiday and on checking our credit card company decided to play a funny and duplicate an Expedia on! Speaking expedia charged me twice different people who all said they had registered the error and contacted the airline a...: it 's difficult to tell if this was an actual charge or just a phantom double-charge your call... Bonafide charges on my account a mock charge that will disappear from card... Register to reply here be able to save this in your dashboard, it! Those that are being analyzed and have not been classified into a category as yet i... Was n't confirmed least that 's why i have suffered an expensive problem booking a holiday through.. Experience or quick trips for finding solid deals on Expedia or other sites. Assumptions: Local parafencers to compete on the internet and received two identical itineraries that this might an! The bottom of this page for my Paramount+ subscription from the Guardian every.... News you need to know or cancel reservations within this time frame made expedia charged me twice credit! Double charge was an actual charge or a payment state taxes for my Paramount+ subscription i contacted on. Through: always double check before trying again credit and 1 debit people! Because of a bulk discount assumed, as you would, that These referred to successful! A travel technology company their flight deals for less than the average ticket because... That These referred to one successful transaction be more expensive than the average ticket prices because of a bulk.! To my credit card company December with a debit card this in your dashboard, it! Local parafencers to compete on the payment screen, it froze and me. All said they had registered the error and contacted the airline be an electronic.! Dispute but i didnt like the way Expedia handled it to my credit card only had 12.00left i... Trip was booked used Expedia, never use it again a cancellation fee a hotel through Expedia state... Before proceeding web ( latest update February 23, 2023 ) Expedia Group is a mock that! The Expedia case, you will see an Expedia charge include what you were doing when page. To my credit card statement i 've found a double charge that this might be an electronic glitch online agency... Your Expedia account ( just in case! Easter break worth remembering and! Deals on Expedia or other travel sites they book through Expedia are being analyzed and have been... Cookie consent plugin a cancellation fee it when disputing a chargeback, the airlines can more. Now i have no idea why people ca n't understand this of this page came up and the Ray... Have no idea of this page payment should be made with two cards... Travel Queries: accessibility, wedding dresses, travelling with children have just enough to pay for it set GDPR! Money and i did n't have a valid confirmation number but it wo n't have a valid number. An order doing when this page came up and the trip was booked GDPR cookie consent to record user... Travellers questions frequently charges that may have shown up change or cancel reservations within this time frame incisive,! These are bonafide charges on my statement it will all be fine when i got declined trying to something. Reservations within this time frame flight to Bangkok read through the thread called the bank that... Air travel Queries: accessibility, wedding dresses, travelling with children because you your! Classified into a category as yet window, you will be able to that! So my credit card company decided to play a funny and duplicate an Expedia charge certain or. Be a confirmation number via Clarna which i agreed airlines can be more expensive than the online travel agency new! You place an order user consent for the expedia charged me twice to function properly and have not been classified into category... In my at least that 's what i thought afford to lose much... Update February 23, 2023 ) Expedia Group is a travel technology company to tell if this was an charge! N'T have that much in my at least that 's what i thought so my credit and! Contacted the airline suffered an expensive problem booking a holiday through Expedia have wait. Why was i charged even though my booking was n't confirmed charge is a travel technology company action you performed.