Prices are subject to change. If youre harassed by an agent, report the incident to the tourist police in your airport terminal. Prices are based on a 3 night stay (city breaks) on selected dates between Feb 2023 - Jun 2023, a 7 night stay (beach holiday destination) on selected dates between Mar 2023 - Jun 2023, or a 7 night stay (lake holiday destination) on selected dates between Mar 2023 - Oct 2023. It comes with an easy dashboard and a mobile app to answer all user inquires at any time from anywhere. If you have any questions about our flights or managing your flight as well as info on From pricing displayed across the website: Pricesare based on 2 adults sharing a standard room type, usually on a room only basis. If you have a particular hotel in mind, give our Sales team a call on. If it becomes clear that your holiday wont be able to proceed as you had originally booked, well be in touch as soon as we can to discuss your options. Where an upgraded vehicle is required for the purpose of carrying your mobility aid or to safely transport you to and from your hotel, an additional fee may be required to book this service. Offer can be changed/withdrawn without notice. Maximum of one discount per booking not combinable with any other offer/discount. Transfers included: Applies to beach & lake holidays only. You can visit the FCDO website to check the entry requirements for your holiday - please note that it is your responsibility to ensure you meet these requirements. To find and use your easyJet holidays credit, first make sure you're logged into your account(if you received credit for a previous booking, you will need to login using the email address you gave us when booking that holiday) and head to your credit summary pageto see the amount you have available. This will mean in the event of disruption to any of your services, all travellers on your booking will be dealt with in the same way. Whats actually included depends on the accommodation that youre staying in, however, it generally includes meals, some snacks and local drinks and a selection of activities or entertainment. This means it is operated at the discretion of the management, both in bedrooms and public areas. Well aim to respond to your complaint within 28 days. Our easyJet Chatbot is now available on easyJet.com . While transfers arent included for city breaks, youll be able to add one during the booking journey for a fee. Lobster by EBI.AI. Your phone number is equally important - we'll use it to contact it you in the event of emergencies, and to send you updates about your transfers during your holiday. Well apply a discount to the price of your easyJet holidays booking of the difference, plus well give you 5 additional discount per person (excluding infants/free children) meaning you can book with confidence that youll always get the best value with us. Im 28 days or more away from my departure date: If you change your mind about your holiday, weve got you covered. If you're travelling today or already on an easyJet holiday, find out how to get in touch with our 24/7 On Holiday Support team. Where alternative restaurants are advertised, a reservation is usually required and restrictions on the number of visits per stay may apply. If you booked your easyJet holiday through a travel agent, please speak to them directly about any changes you wish to make to your booking. You can check-in for a flight thats part of an easyJet holiday booking 30 days before your departure date. Intercom: Best Chatbot for Customization. The price shown includes a reduction equivalent to one or more free nights stay. If youre just looking to make small tweaks to your existing holiday (such as a name change, a room or board basis upgrade and so on), you can get in touch with our team who will be happy to help with your query! If youre still having issues, please contact our team who will be able to re-send your documents to you. You can contact your hotel directly for further information. Free Child Places -One free child place for every two full paying adults sharing accommodation is available on selected holidays departing between 01/04/2023 and 31/10/2024, where you see the Free child place label, subject to availability. You can find it on the Help page, our Latest Travel Information page or Contact Us page. If your question is about an easyJet flight voucher, unfortunately these cant be used for an easyJet holiday right now, we're sorry about this. How do I use my easyJet holidays voucher or add a promo code? Best price guarantee - If within 24 hours of booking with us, you find the same holiday cheaper from another ATOL protected holiday company thats a member of ABTA, well credit the difference in price, plus an additional 5 per adult/booking, to your online easyJet holidays account. We're on a mission to make a positive impact through travel. Unless we're unable to take you on your holiday as planned, for the one of the reasons explained in ourbooking conditions, our usual terms and conditions apply for cancellation. Some hotels may not be used to catering for special diets and therefore if you have specific requirements, you may find that the choice is limited. Changes are subject to paying any difference in holiday cost. Please be patient if this happens. If your return flight is cancelled while you're on holiday, please try not to worry. Wed recommend that you contact your hotel directly if you would like to know more about the sleeping arrangements and to make any specific requests about the beds in your room. Remember to take a copy of your policy with you, especially the emergency assistance contact number. We base our holiday and hotel descriptions around research by our teams and information we receive from our suppliers. Your hotel reception can confirm the times to you when you arrive. We may highlight that certain facilities are payable locally when you book youll have to pay to use these when you arrive. Im in resort and Ive got an issue with my holiday who can I contact? Offer applies to all easyJet holidays with only one adult on the booking from applicable UK airports, subject to availability. Can I use my easyJet Plus benefits on an easyJet holiday? Our deposits are just 60pp, but you can choose to pay more when booking if you wish. Any seat or bag booking that enables you to bring a large cabin bag on board also entitles you to Speedy Boarding, so you can be amongst the first to board. Half board this includes two meals a day, normally breakfast and dinner. Dont forget if you or easyJet holidays cancel or make any changes to your holiday, youll need to speak to Musement directly about any tours/activities you have booked. This deposit amount is decided by the hotels directly rather than by us. If one or more of your flights are cancelled before you go, we will do our very best to move you on to a suitable alternative flight. There's a section for you to insert your code under the 'Holiday Price Summary' section at the bottom of the page. To meet the various government requirements on testing for international travel, its really important that you source the right tests and from government approved providers. As part of our industry leading easyJet holidaysProtection Promise, if you cancel 60 days or more before departure, well return your deposit back to you as easyJet holidays credit and refund any further payments to your original method of payment for your booking. Your large cabin bag needs to fit in the overhead locker. You can book a huge range of exciting tours and activities through our partner Musement. Your tours/activities will not automatically change or cancel, and the easyJet holidays customer team will not be able to assist with this. If we have to cancel your holiday in line with our Protection Promise, youll receive a full refund back to your original method of payment. Subject totheBest Price Guarantee Terms & Conditions. We recommend you book through a reputable supplier for these trips and check any documentation or terms you are asked to agree to carefully. If you want to add extra bags or sports equipment for your holiday, you can do this when you check-in online or via the app 30 days before departure. The reduction is based on the same board basis and room type as selected for the holiday. You should follow, easyJet holidays customers can add their flight to the. You can do this by: Offer applies to all easyJet holiday destinations from applicable UK airports, subject to availability. I have mobility issues / need special assistance - what should I do? You can do all of this through your easyJet holidays account. If we do have to cancel your holiday, we really hope this will give you even more reason to re-book with us again. Tidio is a live chat platform powered by chatbots. Remember, this option applies only to the first time you cancel a booking if you re-book and subsequently cancel again, your deposit will not be refunded or returned as account credit. Coming home: Access to all-inclusive facilities after you've checked out varies by hotel, but they will often provide this service until your transfer picks you up for your flight home. If you have a question about a flight only voucher, please visit the airline help centre. Protection Promise: Refund guarantee - Receive a refund of your deposit as easyJet holidays account credit, if you change your mind and cancel up to 60 days before departure. WebUse ChatBot on different platforms and channels using one-click integration (Facebook Messenger, Slack, LiveChat, WordPress, and more). Restaurants: buffet self-service arrangements are popular in many hotels but meal services will vary by hotel and can depend on hotel occupancy. If youd prefer to get some advice before booking, you can speak to our teamof travel experts on 0330 551 5165 (Mon Fri 10am - 8pm & Sat - Sun 9am 6pm. Prices are subject to change. We'll need to let our transfer partner know and there may be additional costs to take these items. 3. Noise: Road traffic or aircraft noise may be heard (if you are near a flight path). See the baggage allowance question for more details. You can apply for a GHIC on the NHS website. If youre looking to book your dream holiday, whether thats a city break to one of Europes old towns or an exotic beach getaway, there are three ways you can book. The child age limit can vary by hotel. Booking Conditionsapply. Where our site contains links to other sites and resources provided by third parties, these links are provided for your information only. To use our site, we recommend using the latest versions of Chrome, Firefox, Safari or Edge. WebChatbots automate workflows and free up employees from repetitive tasks. The bright sun and blue sea of the dreamy coastline welcomes you all year, offering ancient cities, ports and more. When booking your holiday, you may be given the option to select a Double or Twin Room for your holiday, meaning your room could have either a double bed or twin beds. Alternatively, you may be able to book through your local travel agent speak to them directly to see if they offer easyJet holidays! Take a look at our latest travel information, Log in with your email or holiday reference to see your booking, You're always protected with easyJet holidays. Make sure you get your passport stamped when entering Morocco. If the deposit and/or balance is not paid by 28 days prior to the date of your departure, we reserve the right to cancel your booking. We will try to send you a reminder using the contact details we have for the lead name on the booking. Please take the time to review all the resources weve made available. Yes! Information accurate as at time of upload. Spend/saving amount is per booking based on the total price and code must be applied on the extras page. If you arrive two hours or more after your flights scheduled departure, youll have to book a new flight. Step 1: Identify the purpose of your chatbot Step 2: Decide where you want it to appear Step 3: Choose the chatbot platform Step 4: Design the chatbot conversation in a chatbot editor Step 5: Test your chatbot Step 6: Train your chatbot Step 7: Collect feedback from users Step 8: Monitor chatbot analytics to improve it Tidio. If youd also like to bring a large cabin bag on board (max. Once you get to the Extras page of our online booking journey, you can select the requests that youd like to add to your trip - please note that your hotel cant guarantee that your request will be provided. If youre looking to book a holiday for a number of people, wed strongly recommend you make one easyJet holiday booking rather than several individual bookings. If youre travelling with an infant who will be seated on your lap, only an additional baby changing bag is allowed for the infant (45x36x20cm) which must be placed under the seat in front of you. Youll need to speak to Musement directly about any tours/activities you have booked. Why has the price of the holiday increased during my booking journey? If you want to get the best value from your holiday budget, an all-inclusive holiday is the perfect choice. I've got a holiday booked over Christmas or New Year - will the food service be different? This is a guide only [correct at 17th May 2022] and subject to change without notice. Prices are subject to change and holidays/dates are subject to availability. If your group are booked across multiple bookings, we cant guarantee that we will be able to find the same alternative arrangements for all bookings. When you make book your easyJet holiday, our standardbooking conditions apply. Prices apply to 7 nights stay departingbetween March 2023 and May 2023 from various UK departure airports with easyJet. You can either put your credit towards booking any holiday available on the easyJet holidays website, or towards the balance of an existing booking the choice is yours. There are a number of sources to give you the latest travel information. Taxes might be payable per person or per room per night and theres often a reduction for children. You can find it on the Help page, our Latest Travel Information page or Contact Us page. To make your claim, please fill in our EC261 compensation claim form. Are there any entry requirements I need to be aware of for my destination? Some countries (such as Portugal) require documentary evidence of parental responsibility before allowing lone parents to enter the country or, in some cases, before allowing the children to leave the country. If youd prefer to get some advice before booking, you can speak to our team, Were determined to do all we can to allow you to book with confidence - which is why weve created our industry leading, If youre looking to make substantial changes to your easyJet holiday (such as changing your destination or dates), youre covered by our industry leading easyJet holidays, Whatever you choose, it means youll be able to quickly and easily re-book a different holiday. Check your holiday insurance to make sure youre covered for any activities you may book. Alcohol Consumption & Smoking: Local laws may restrict alcohol sale and consumption to individuals of a minimum age, which may be higher or lower than the UK. So, if you need to let us know about any mobility aids that you will be travelling with, or if you believe youll require an adapted vehicle, please get in touch with our team at the earliest opportunity. Within our credit terms and conditions, we state that no cash alternative is available to the easyJet holidays account credit amount. As part of entry requirements for your holiday destination, some countries may require appropriate Covid-19 vaccine status (which may include the need for booster vaccinations), or proof of negative Covid tests. Thats a promise. When does my easyJet holidays credit expire? We have two different transfer options available: Standard transfer - this is a shared transfer with other travellers. No, unfortunately you can't reduce your luggage allowance for your easyJet holiday. My hotel is closed / my flight is no longer operating what happens now? If youre on a beach holiday, a transfer will be automatically included. WebOpodo & easyJet : A unique case of chatbots that collaborate | by Karim | Medium Write Sign up Sign In 500 Apologies, but something went wrong on our end. They dont mean your accommodation is dirty or unhygienic, but we know that seeing them can be off-putting. To view your available credit,login to your accountand head to yourholiday creditpage. For more information, please refer to the latest FCDO advice for Egypt. WebAn AI chatbot is any app that users interact with in a conversational way, using text, graphics, or speech. You'll find this on your confirmation email and other emails you've received from us. Make sure you take a look at our customer safety and wellbeing centre, which weve built to give you the reassurance that our team of experts have made your holiday as safe as possible. Check your room descriptions carefully to see whats included. Noise is also often caused by birds and local wildlife, and by local activity such as speedboats, calls to prayer, and is often part of the travel experience. No single item can weigh more than 32kg. If you can't find these details, you cancontact our teamwho can reach out to the supplier for you. For more information, please refer to the latest FCDO advice for Morocco. Please get in touch with our team who can advise on whats possible for your holiday. You can now pay in full just 28 days before you travel, giving you flexibility if plans change. The practice of issuing vouchers attracted criticism because many people Transfers run to a schedule, but can be a few minutes late. To get started and find out more -, Unless we're unable to take you on your holiday as planned, for the one of the reasons explained in our. To get started and find out more -. What if I test positive for Covid-19 on holiday? Our providers require enough notice in order to arrange and book your transfer, and they cant always guarantee this if a booking is made within a day of travel. If you wish to book independently whilst on holiday, you do this at your own risk. Maximum of one discount per booking not combinable with any other offer/discount. For more information about financial protection and ATOL Certificates go to: As with all holiday companies, our pricing is demand-led, which means that as more seats are booked on a flight or we see a number of rooms booked in a certain hotel, the price of our holidays can increase - particularly the closer it is to the date of departure. As a reminder, all payments you make towards your holiday are financially protected under the ATOL scheme. If we havent contacted you to let you know your holiday cant go ahead, but youre looking to cancel your booking, find out more about your cancellation options as part of our Protection Promise here. If you have any concerns about this, we would recommend speaking to your hotel directly before booking to check if theyre pet friendly. Some countries require that passports are valid for a minimum period beyond your trip, usually three or six months, and less than 10 years old. If you have had any complications during your pregnancy please see your doctor before flying with us. Youll also find the contact details for our local transfer partner should you have any issues. What are the passport requirements for my destination? Our team can also help if youre just looking to make small tweaks to your existing holiday (such as a name change, a room or board basis upgrade and so on). You can choose the amount of credit youd like to apply from your existing balance. If youve booked a transfer, you can see your arrival instructions by viewing your booking or in your 72 hours to go email youll also find the contact details for our transfer partner, so you can contact them directly with any issues. Microsoft continues to update its new Bing Chat feature for the many people invited to test the chatbot. Its not uncommon therefore to come across the following when on holiday. Offer may be changed or withdrawn without notice. This will vary from each hotel, but the extra bed in your room can take a number of different forms. Full board this includes three meals a day, your breakfast, lunch and dinner. This may also mean that if you're travelling in a group larger than three, we may provide more than one vehicle. Can I use an easyJet flight voucher to buy an easyJet holiday? When you book an easyJet holiday, you'll be issued with two reference numbers; your holiday booking reference which starts with a number, and your easyJet flight reference which starts with a letter (this may not be available until 30 days before departure). If youre on one of our beach holidays, select the relevant link below for more information on your pick up time for your return transfer to the airport. The maximum number of people that are allowed in a private transfer varies by destination, and you may find that this is limited to three to make sure there is enough room for your luggage. Booking Conditionsapply. If you miss your flight but arrive at the airport no later than two hours after its scheduled departure time, you can transfer to the next available flight by paying a per passenger rescue fee. If a single person occupies a double room, theyll often be asked to pay extra (a single supplement). Cost of a local call. Giving them a call on +44 191 750 4022 EasyJet's most recent results suggested it had 111 in unclaimed vouchers. When it comes to paying for your trip, you have a few options. Find out more about our Twilight Bag Drop service. Type in the buttons title. For example, an e-commerce company could deploy a chatbot to provide browsing customers with more detailed information about the products, highlight differences between models, and offer additional user guides and how-to videos. You may be required to wear long trousers whilst dining in certain hotel restaurants, with swimwear not being permitted. Can I use my easyJet holidays credit towards a flight only deal? These T&Cs are supplementary to ourBooking Conditions. Supplements still apply for optional extras added to the holiday. UK departures only. Answer questions 24/7. Safety restrictions (such as age/height restrictions), safety briefings and tuition may be required before the hotel allows participation in certain activities. This means the closer to your planned departure date you cancel your holiday will determine the cancellation charges that will apply: 59 days to 28 days: 60 per person (loss of deposit). We've also created ourpre-travel checklistto make sure your holiday is one to remember, for all the right reasons! Chatbot Conversations. If you need to change the name of someone currently on your holiday booking, please get, Governmental advice and policy is subject to change at short notice and so you should keep checking the, It is your responsibility to ensure that you read, understand and act on the, Following the UK's withdrawal from the EU, you may need to take extra steps when travelling to a European destination. Their online chat is also We recommend that you save a copy onto your phone so you can easily access it offline once youre on holiday. If youre a British passport holder, you wont need a visa for stays of up to three months. For information on your rights in case of flight delays, cancellations and denied boarding, please visit this page. Bottled mineral water:this is usually included in all-inclusive packages but cant be guaranteed. Maximum one free child per room. Get in touch with our team, Our easyJet holidays chatbot can help you with a range of questions. The Best Chatbots of 2023. How will I receive my holiday documents and booking reference? Passengers of BA-owner IAG and rival EasyJet have yet to reclaim some 724m (643) in travel vouchers going back to the beginning of the pandemic. To meet the various government requirements on testing for international travel, its really important that you source the right tests and from government approved providers. How do I know if my hotel is pet-friendly? We dont support some of the earlier versions of Internet Explorer any more. If you want to travel beyond the resorts of Sharm el Sheikh, Dahab, Nuweiba or Taba, or stay for 16 days or more, you will need to get a visa either in advance or else before travelling outside of the resorts. Find out more on how to spend your credit. The platform has a strong focus on conversational chatbots that, although not as easy to build, can give the user a more involved experience. Find out more about how to select your seats here, and how to book a standalone large cabin bag here. You can monitor your flight by using our flight tracker. Will I see any reps while I'm on holiday? If you would like to proceed, you canget in touchwith our team. Check holiday description for details. We plan your holidays a number of months in advance and changes to hotel information, facilities, activities, services and board basis can occur for a variety of reasons. GSTC manages global standards for sustainable travel and tourism, and acts as the international accreditation body for sustainable tourism certification. If your transfer hasn't arrived by the expected time, you can find the contact details for our local transfer partnerhereor in your 72 hours to go email. Can I drop my bags off at the airport the night before? We've have found a couple of suppliers who can help you get what you need - visit our Covid testing page for more information. Just 60pp, but you can choose the amount of credit youd like to apply your. Are financially protected under the 'Holiday price Summary ' section at the bottom of the versions! But you can choose the amount of credit youd like to bring a large cabin bag board. To them directly to see whats included night before and tourism, and how to book huge... If you have a question about a flight thats part of an easyJet holiday booking 30 before. 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