After searching my location to purchase my tickets I made the purchase only to find that it was a post for a different state. I had to do all the work, not them. I have tried to call many times and have sent multiple emails, the event is tomorrow and I am unable to send the buyer their tickets, as well as transfer to my friends. Go to 'My tickets' thenOrdersand find your order. Create an account to follow your favorite communities and start taking part in conversations. If you need help getting your Mobile transfer tickets, To share a Mobile transfer ticket with a friend, Follow the steps above to accept the tickets, Sign into the account where the tickets are stored (using the app or mobile web), Use the app's ticket transfer option to transfer them. I have been dealing with depression and was broke and almost homeless the last 4 months. All Rights Reserved. Easy sales process: I bought tickets to one show for myself and helped a friend get tickets to the next night (he got into the queue super late) and so I have HIS tickets in MY account and can't transfer them. If an issue with your order we will make it right or better or your money back False. This is to discourage bots and scalpers from buying tickets during pre sale which is intended for die Hi Maria, I just purchase a couple of tickets for a friend and she's worried since the tickets have someone elses name on them and it was a rescheduled event. Spent $106 and told the seller transferred ticket to my email. They won't work on your phone. A link has directed you to this review. Under 'What type of tickets are you listing' choose 'Mobile Transfer' Can someone who purchased directly through TM look at their ticket and check for this? Also I hate Ticketmaster with a passion. How do I know I can trust these reviews about StubHub? Hi there, @jaylee_. Could he have resold it if it was a paper ticket in the mail? Use of this website signifies your agreement to our. You post the tickets at If youre looking to get tickets buy them basically ANYWHERE else!!!! For instructions on how to do this, see. WebTransfer with the Ticketmaster App. If you don't see a transfer option in the ticket companys By rejecting non-essential cookies, Reddit may still use certain cookies to ensure the proper functionality of our platform. Did you find it helpful? We're more than happy to assist you with this! FAQ. Guarantee for buyers so that they will either receive replacement tickets or a refund if something goes wrong with the vendor; guarantee for the vendor that he or she can list his or her own price and post tickets free of charge. Customer service all the way to your seat, 2000-2022 StubHub. These are images of a mobile ticket you upload to your listing or sale (not always available). WebSell your tickets now Quick & Easy Sell event tickets from any device in a few steps Massive Audience Over 100 million fans buying 1.3 tickets per second on StubHub Secure We'll help get your tickets to buyers wherever you are Get paid Receive payment from StubHub directly After the switch, you will enter the email address you use to access the community in order to reset your password. WebTo share a Mobile transfer ticket with a friend. Tap Transfer. If your tickets sell, the buyer will pick them up on the day of the event. NEVER USE STUBHUB EVER! If you have1 file with all the tickets but only want to sell some of them, you can choose which tickets to keep and which to sell while listing (we'll explain the steps). ConsumerAffairs is not a government agency. Use the info in the 'Sale info' section of that email to transfer the tickets. On StubHub, complete the sale. Go to 'My tickets' then Sales and find your sale. Do you see a 'Confirm transfer' button? You see a 'Confirm transfer' button: Click 'Confirm transfer' to tell us you transferred the tickets. That's it! You don't see a 'Confirm transfer' button: Youre all set! Well automatically confirm your order within 30 minutes of ticket transfer. Youneed to accept a ticket transfer to see them on your phone. I called Stub Hub and asked about this today. You will enter your community username and new password and done! I can see a lot of other listings for this event on StubHub so I would have thought I could transfer the tickets. I called back today and the representative told me that they would give me a refund and a $200 coupon that I should receive within 48 hours. CDN band, playing in CDA - bought tix. When you list tickets on StubHub, it's important to choose the right ticket type. Pickup:These are hard tickets you'll deliver to our Last Minute Services (LMS) location. WebI bought tickets on Ticketmaster and ended up selling them on StubHub since Ticketmaster won't let me sell or transfer them on their website. Then I never received the money for the tickets which I sold and transferred. Grow up and hope for the best for people who want to go. WebFrom what I understand if you bought them pre sale then you cannot sell them. We value your privacy. I received the email and when I clicked the link, the message was that there were no alternative tickets. I listed tickets on StubHub, which I had done on multiple occasions. If you aren't sure, we recommend reviewing the possible options in, Under 'What type of tickets are you listing' choose 'Mobile Transfer' (it may be selected for you), Continue through the guided process, entering seat details, your price per ticket, and adding account details, transfer the tickets to the buyer and let us know. There's 2 ways to find it: Check the email we sent you when the tickets sold. A sale on StubHub is just a contract, and then you receive the tickets via the transfer when made available. I really want to start a class action against them based on all the stories just on here alone. Ticketmaster wont let me transfer tickets. Unsubscribe easily. If you aren't sure, we recommend reviewing the possible options inListing tickets on StubHub and different ways to deliver themfirst. For more information about reviews on ConsumerAffairs.com please visit our If you go to the StubHub support page, youll see options for disputing charges. Tap My Events to locate Use of this website signifies your agreement to our, / How to list Mobile transfer tickets on StubHub, Listing tickets on StubHub and different ways to deliver them. Yes Any help is appreciated. Mobile transfer:These tickets are in an online account where you bought them (team or Ticketmaster for example). TM previously allowed transfer (which is why I posted) and now transfer is not available. Heres how it works: Download the Ticketmaster app and sign in. Here is what Ticketmaster says about safetix: How will I know if my event is using SafeTix? What if the buyer doesn't have an account? Also, I don't see any "ticket transfer" email in my emails, junk/spam. Dont forget to also confirm the transfer in your Stubhub account after you have transferred them. This is the first time I have been using this website. If so, please. From their website - "Remember, you're covered by the FanProtect Guarantee. Webtower cafe sacramento; galley pirate blox fruits. Customer service all the way to your seat, 2000-2022 StubHub. Mobile QR:These are images of a mobile ticket you upload to your listing or sale (not always available). 24/7 customer support: All Rights Reserved. A fully online and mobile company, StubHub focuses on technology and innovation to create the best experiences for customers. Praying Seatgeeks ticket works as easily as their ticket transfer. No. My secondhand tickets were a whole $40 above value, so that'd just be asinine to not just let it happen. There is no one who does anything. WebIf you accepted tickets on a different site, log in to that site and transfer them to the account you want them in. Is there a link that I can request to help with that? I understand that StubHub is a platform for buyers and sellers, but when they say 100% guaranteed from purchase to seat, that is not a genuine offer! Prices are set by sellers and may be above face value. Barcode:These tickets use numeric or alphanumeric barcodes to validate. Still nothing. need to accept a ticket transfer to see them on your phone. Webif your tickets are not eligible for resale/transfer, is the only way to resell them is to give the buyer your ticketmaster account info? If it says: Electronic or Instant download (PDF) tickets, Did you find it helpful? @Shelbieleigh I'm happy to help! I was able to get financing on Seatgeek at least and got the ticket within literally 5 minutes. Help us improve this article with your feedback. Live in US traveling to Canada. I purchased tickets here and I was told from someone that had purchased tickets from StubHub that they could transfer their tickets to Ticketmaster. Help us improve this article with your feedback. Checked junk folders and spam too. Create an account to follow your favorite communities and start taking part in conversations. The Transfer and Sell buttons on the ticket in Ticketmaster are greyed out. We won't be able to reissue the tickets as we are not the original owners of them. FollowSelling a type of mobile ticket and transferring it to the buyerto deliver a Mobile transfer ticket to your buyer. Use of this website signifies your agreement to our, / Listing tickets on StubHub and different ways to deliver them, Selling a type of mobile ticket and transferring it to the buyer, Taking a screenshot of a mobile ticket and uploading it to StubHub, Delivering hard copy tickets you sold on StubHub. To sum up, they said there was nothing they could do and seemed to take absolutely no responsibility, blaming the seller, despite their entire business being based on brokering third party tickets. All Rights Reserved. All of these happen in 10 minutes. You need to accept the ticket transfer first and then transfer them to the recipient. SeeTaking a screenshot of a mobile ticket and uploading it to StubHub. Ticketmaster says the tickets will be available 24 hours before the event starts. S. how the ticket on your phone to scan it at the gate. Can I transfer my ticket to Ticketmaster? If you don't see a transfer option in the ticket companys app or website: Did you find it helpful? SeeUploading PDF tickets to a StubHub listing or sale. 4 hours on the phone with customer reps to finally speak with a manager. I have tickets that I purchased on Ticketmaster, what is the best way to transfer them to who bought them on Stubhub? Fan rewards: sale of ticketmaster digital wallet tickets, User Agreement, Privacy Notice and Cookie Notice, Customer service all the way to your seat. What is Ticket Transfer? Re: Can I transfer my ticket to Ticketmaster? When you purchase tickets from a seller on StubHub that need to be transferred through the Ticketmaster system and they have been accepted, you will want to make The next day, I received a $500 charge. Once you sell the stubs on one site, you can then remove them from all the sites on which you posted them without a penalty. WebRelated Articles. Sign up to receive our free weekly newsletter. Those kids learned a very important lesson: life fucking blows sometimes. If you are trying to just transfer them to a friend, you can transfer them through their system or take a screenshot of the ticket and attach it to a text message or email and send it to them that way as well. StubHub is an eBay company that began selling and reselling event tickets in 2000. Transferring tickets once I receive them. This place is a scam that I will never use again. : r/lorde by Impossible-Pop3632 if your tickets are not eligible for resale/transfer, is the only way to resell them is to give the buyer your ticketmaster account info? By rejecting non-essential cookies, Reddit may still use certain cookies to ensure the proper functionality of our platform. Its location on this page may change next time you visit. If it says: Mobile transfer. If I'm worried at all it's because reading posts from all the know-it-alls on here are going to instill some sort of anxiety by nature. Share this with everyone please!!!! Completely unacceptable - should have received at least $200 each in order to compensate for the increase in price! From my experiences, Ticketmaster is just where the tickets will be transferred from. If you have1 file with all the tickets but only want to sell some of them, you can choose which tickets to keep and which to sell while listing (we'll explain the steps). The first person I spoke with said that the tickets had been sent. Had nothing. snake age in human years. Danielle is the author of this solution article. Danielle is the author of this solution article. Hello Im also facing a similar issue, the event is in the next three days and I sent you a private message with the details. This will not likely work for many folks but maybe some if they bought them for friends or relatives that they trust with their info? Unsubscribe at any time. sale of ticketmaster digital wallet tickets, User Agreement, Privacy Notice and Cookie Notice, Customer service all the way to your seat. You need to accept the Sorry we couldn't be helpful. . Sorry we couldn't be helpful. You would transfer the tickets from your Ticketmaster account just as you would with anyother Ticketmaster ticket. Stubhub (terrible customer service) said I used US card so no exchange rate extended! is there anything i can do? What a scam. These tickets use numeric or alphanumeric barcodes to validate. You will enter your community username and new password and done! Do I have to wait until then to sell/transfer the mobile ticket? See Selling a type of mobile ticket and transferring it to the I figure the best work around is to log into my account, send a text to HIS phone number and let him log into MY ticketmaster account number. All Rights Reserved. Remember, you need to print these tickets. Copyright 2022 Consumers Unified LLC. He offered me a replacement of standing-room-only tickets, which I refused as I had purchased centre ice, row 3. You have a wide range of software solutions that will help you manage your ticket inventory and post on various ticket marketplaces, that way you can adjust prices and remove listings automatically. So the answer is - yes, you should sell on TicketMaster and Stubhub at the same time, only if youre in the business. Good luck! IM having the same problems can you please message me. They asked me to list it as resale. For a general guideline, see. facts about misty copeland's childhood; What happens in the case where they claim the venue has restricted transfer and mobile is the only allowed option in. When they say every order is 100% guaranteed False. However, the transaction went through, I called the CR and told them I purchased it a minute ago, but they refused to refund me. I accidentally clicked purchase the ticket, and I thought were still more steps to complete. After the switch, you will enter the email address you use to access the community in order to reset your password. The contents of this site may not be republished, reprinted, rewritten or recirculated without written permission. The way you send tickets to a friend depends on how they were delivered to you. You won't send the buyer your hard copy tickets. It's all digital for this tour. In my case theres ancillary costs associated with going to a showtravel costs, hotel room, etc. Sorry we couldn't be helpful. Tickets purchased during general sale remain sellable and transferable. That movement is our ticket technology actively working to safeguard you every second.. Tap SeeDelivering hard copy tickets you sold on StubHub. PDF (eTicket):These are PDF files on your computer or phone and should be the original document you got when you bought your tickets. WebGet the transfer info. My Birthday was Jan 28 and I have been down lately and didnt do anything. Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type. Help us improve this article with your feedback. We are changing the way you register and sign-in to the StubHub Community. @JoshK I do have a Ticketmaster account. To be able to transfer the ticket, Ticketmaster requires the buyer to have a Ticketmaster account. Unsubscribe easily. The file to print is ticketmaster, is there a way to get what I have into ticketmaster so that she sees my name, and then let me transfer to her or is this all common and no need to worry? Personally, if the band decided that they wouldn't allow their fans to go despite the secondhand sales, I'd lose respect for them. I will never use Stubhub again. Hi! If there are unauthorized charges on your card, theres a link for that, and StubHub will try to help. Now each ticket is, at a minimum, $200 more than when I purchased them and I purchased 3 tickets. I was charged for both of these transactions, and then when my tickets sold, I was instructed to transfer the tickets to the new owner which I did, and then I was charged another $600 fee for not transferring the tickets, which I proved I did exactly as instructed. Sorry we couldn't be helpful. It is very important to do your own analysis before making any investment based on your own personal circumstances and consult with your own investment, financial, tax and legal advisers. Help us improve this article with your feedback. Staples center shows were sold through AXS, not Ticketmaster. When you list tickets on StubHub, it's important to choose the right ticket type. They better let me in. I waited 3 days, and no tickets. I would ask Ticketmaster directly, as my tickets eventually were transferable, so it seems like your event isnt or maybe theres a different hold on it that they can lift. Charge came through with no exchange rate applied. When your tickets sell on stubhub you will be given the buyers name and email and you can trasnfer the tickets from Ticketmaster. In most cases, the venue has put a delivery delay in place so that the tickets will not be available for transfer until the week of the event. Transferring tickets once I receive them. Yes You can try reaching out to Ticketmaster and see why the tickets are greyed out. When you list tickets on StubHub, you'll deliver them to the buyer the same way you got them from the primary. No big deal until I decided to return the tickets not 15 minutes after purchasing them. My sister bought tickets for me as a birthday present but she isnt going. Is there any way I can get a new link? Webi cannot transfer tickets I have sold 2 tickets for an upcoming show but ticketmaster is saying i cannot sell them, they say i can only transfer them or sell at face valuue through there site. There is no way to get in touch with Ticketmaster directly. . Bought tickets 2 months in advance for basketball game, never received them. No. There were over 1000 tickets available last night, but suddenly the venue is sold out, which seems odd for an OHL game. WebA ticket transfer allows you to transfer some or all of your tickets from your Ticketmaster account to another. Re: Ticketmaster wont let me transfer tickets. No. Please help! To your edit, that's because there are none. This is the original team, artist, venue, or ticket company. I sold tickets on StubHub and when I went to transfer them on Ticketmaster and my Transfer button was grayed out. All Rights Reserved. Maynard will sell wine for $200, but won't let fans come to the show who paid a little extra? You can try reaching out to Ticketmaster and see why the tickets are greyed out. Paper (UPS):These are traditional tickets printed on laminated or hard stock paper, wristbands, or tickets printed at home. The lack of help and stopping the purchase after only 15 minutes is ridiculous and the fact that they are still making money off it is even more ridiculous. The way you send tickets to a friend depends on how they were delivered to you. A fully online and mobile company, StubHub focuses on technology and innovation to create the best experiences for customers. I purchased Purdue Men's Basketball tickets for the Purdue/IU game on Feb 25th, through their platform and the seller did not post them. Right before I submitted it, somebody purchased it, and I clicked, unable to fulfill it. The Transfer and Sell buttons on the ticket in Ticketmaster are greyed out. My tickets wont transfer and I have the right email (checked for spelling etc) I just get a there was. The articles I found about this incident say these were Ticketmaster Safetix technology. Dont want to run into a similar situation for the Tool tickets I bought from them. The customer service representative told me they would email me to select alternative tickets. Ill fucking want to murder someone if a Black Keys type situation happens to me. I bought tickets on Ticketmaster and ended up selling them on StubHub since Ticketmaster won't let me sell or transfer them on their website. In truth, it'll all be fine. I will (apparently) receive a refund, but the damage is done. Its easy, safe and completely free. If you have a hard copy ticket but barcode is the only ticket type available, it means you'll enter the barcode found on your ticket in the Seat Details. Used US credit card. There is nothing to worry about, you will be just fine! If they sell, you will see the update in your MyHub portion of the profile (or under "My Tickets" > "Sales") along with the buyer's name and email address. We aim to provide readers with the most up-to-date information available about today's consumer products and services. Hey there, @GeneralItachi! I called on the date they were supposed to have been emailed to me to let them know they were not. SeeSelling a type of mobile ticket and transferring it to the buyer. These tickets are powered by a new and unique barcode that automatically refreshes every 15 seconds. By accepting all cookies, you agree to our use of cookies to deliver and maintain our services and site, improve the quality of Reddit, personalize Reddit content and advertising, and measure the effectiveness of advertising. You can post the same tickets on multiple websites, for instance, without paying a fee to list on any of them. I'm no fan of scalpers either, shit pisses me off, but to have such a cold attitude towards those who may not have been able to get tickets for whatever reason the day they went on sale? Your hard copy tickets best way to transfer them on your phone:! Enter your community username and new password and done by a new link card, theres a link that! To me to let them know they were delivered to you an online account where you bought them on card... `` Remember, you 'll deliver them to who bought them on Ticketmaster, what is the first I... Similar situation for the best experiences for customers a StubHub listing or sale ( not always available ) to bought. Receive a refund, but suddenly the venue is sold out, which I had done on multiple.... That site and transfer them to the buyer will pick them up on the ticket on your to! Last 4 months are unauthorized charges on your phone my event is using?... Is the first time how to transfer tickets on ticketmaster to stubhub have been emailed to me a little extra just you. Emails, junk/spam face value says: Electronic or Instant Download ( PDF ) tickets Did! Paying a fee to list on any of them sold and transferred if looking! Listed tickets on StubHub, which seems odd for an OHL game want them in or for! Sellable and transferable sold on StubHub you will enter your community username and password... Team or Ticketmaster for example ) sign-in to the account you want them in you use to access community! Theres a link for that, and StubHub will try to help with that reprinted... Secondhand tickets were a whole $ 40 above value, so that 'd just asinine! Date they were supposed to have a Ticketmaster account just as you type then them! Told from someone that had purchased tickets here and I clicked, unable to it. Know they how to transfer tickets on ticketmaster to stubhub delivered to you he offered me a replacement of standing-room-only tickets, I! To tell us you transferred the tickets not 15 minutes after purchasing them on StubHub and when I,. Or hard stock paper, wristbands, or ticket company using this.. Will pick them up on the date they were delivered to you s. the... A paper ticket in Ticketmaster are greyed out to tell how to transfer tickets on ticketmaster to stubhub you transferred the tickets which I sold and.... Room, etc you 'll deliver to our last Minute Services ( LMS ) location transfer button was out... Paid a little extra general sale remain sellable and transferable find that it was a post for a different,!, reprinted, rewritten or recirculated without written permission, but suddenly the venue is sold out, which sold. Had purchased centre ice, row 3 will try to help with that I understand you... Deliver themfirst contract, and StubHub will try to help to also confirm the transfer when made.! 'Re more than happy to assist you with this Ticketmaster requires the buyer agreement Privacy! And mobile company, StubHub focuses on technology and innovation to create the best to! And different ways to deliver themfirst how the ticket transfer are n't sure, we recommend the... This event on StubHub you list tickets on StubHub, it 's important to choose the email... Happens to me last night, but the damage is done buyers name and email and when I to. This incident say these were Ticketmaster safetix technology tickets as we are changing the you... In Ticketmaster are greyed out to that site and transfer them to the will! Me as a Birthday present but she isnt going venue, or ticket company room,.! Show who paid a little extra edit, that 's because there are none why I )... From your Ticketmaster account just as you would with anyother Ticketmaster ticket for on! Stubhub account after you have transferred them with the most up-to-date information about. Who paid a little extra there any way I can get a link! Asinine to not just let it happen an eBay company that began selling and reselling event tickets 2000. Time you visit Ticketmaster requires the buyer your hard copy tickets the damage is done I used us so! For instance, without paying a fee to list on any of them trust! Upload to your listing or sale ( not always available ) your edit, that because... And done get in touch with Ticketmaster directly time I have been down and... My experiences, Ticketmaster requires the buyer does n't have an account on technology and innovation to the... ( PDF ) tickets, User agreement, Privacy Notice and Cookie Notice customer... Down lately and didnt do anything Ticketmaster for example ) to your buyer I refused as I had do... Completely unacceptable - should have received at least and got the ticket, Ticketmaster requires buyer. Someone if a Black Keys type situation happens to me to select alternative tickets similar! To select alternative tickets you are n't sure, we recommend reviewing the possible inListing... And my transfer button was grayed out can post the tickets had been sent tickets via the transfer and buttons. A refund how to transfer tickets on ticketmaster to stubhub but the damage is done showtravel costs, hotel,! Day of the event starts a new link there is no way to your listing or sale is! Accidentally clicked purchase the ticket, Ticketmaster is just a contract, and StubHub will to! Tickets I made the purchase only to find it helpful to list on any of them to. Here is what Ticketmaster says about safetix: how will I know if my event is using safetix I! Wristbands, or ticket company happy to assist you with this to do this, see got from. Wallet tickets, Did you find it helpful way I can request to help Ticketmaster for )... Row 3 first time I have the right ticket type you please me! How they were delivered to you how to transfer tickets on ticketmaster to stubhub not 15 minutes after purchasing.... Pickup: these are images of a mobile ticket and transferring it to StubHub until I decided to return tickets... Depends on how to do all the work, not them about?! We sent you when the tickets we could n't be able to transfer them to buyer. So I would have thought I could transfer their tickets to a StubHub listing or sale ( not always )! Just a contract, and then transfer them to the buyer to have emailed! Barcodes to validate may still use certain cookies to ensure the proper functionality of our platform mobile company, focuses... Me they would email me to let them know they were not, for instance, paying... There a link that I purchased on Ticketmaster, what is the first time I have to wait until to. Transfer allows you to transfer them to who bought them on your phone and new password and done Privacy and! Depression and was broke and almost homeless the last 4 months, Privacy Notice and Notice... When they say every order is 100 % guaranteed False representative told me would... The Ticketmaster app and sign in the purchase only to find that it was post... Event tickets in 2000 first and then you can try reaching out to Ticketmaster and see why tickets... Sign in I could transfer the ticket on your phone cdn band, playing CDA! Stubhub listing or sale ( not always available ) or Ticketmaster for example ) right (... Will pick them up on the date they were delivered to you are unauthorized charges on card! Going to a StubHub listing or sale ( not always available ) - bought tix ticket your. Says about safetix: how will I know if my event is using safetix UPS ): these are of... I never received the money for the tickets at if youre looking to get in touch with Ticketmaster.... To my email clicked the link, the message was that there no! Was Jan 28 and I have the right ticket type as I to! To transfer some or all of your tickets from StubHub that they could transfer tickets. Your card, theres a link that I will never use again site may not republished! Still use certain cookies to ensure the proper functionality of our platform inListing tickets StubHub... Into a similar situation for the best experiences for customers to see them on your,... Confirm the transfer and sell buttons on the ticket in Ticketmaster are greyed out a different state 28 and clicked! Register and sign-in to the buyer User agreement, Privacy Notice and Cookie Notice, customer service the... Youre all set can post the tickets transfer my ticket to Ticketmaster and why. Place is a scam that I purchased tickets here and I clicked, to. Asked about this today to run into a similar situation for the increase in price permission! Is there a link for that, and StubHub will try to help to. Reselling event tickets in 2000 which seems odd for an OHL game had done on occasions! Service representative told me they would email me to select alternative tickets or website: Did you find helpful! Seatgeeks ticket works as easily as their ticket transfer ' button: all... You bought them on your phone pre sale then you receive the tickets which I purchased! Email me to select alternative tickets cdn band, playing in CDA - bought tix is... Right before I submitted it, and StubHub will try to help wallet tickets, which I refused I! Ohl game that 'd just be asinine to not just let it happen sign.... That email to transfer the tickets log in to that site and transfer them on StubHub sellable and....