Concerts means live entertainment events at the Venue occurring during the Term, promoted and produced by LN, and do not include (i) those events which are free of charge to the general public; (ii) private events; (iii) events which have as their major focus activities and entertaining outside of the Venues reserved and lawn seating areas, such as fairs, folk festivals and cook-offs (other than music festivals); and (iv) third-party licensed events (including ticketed licensed events). In the event that the arbitration agreement in these Terms is for any reason held to be unenforceable, any litigation against us must be commenced only in a federal or state court located within Los Angeles County, California, and we both expressly consent to the exclusive jurisdiction of those courts for such purposes. Concertgoers entering the venue should be prepared to go through metal detectors. You bear all risks of inclement weather. There shall be no oral or implied agreement between you and us, you and Live Nation - Shoreline Amphitheatre, or you, us and Live Nation - Shoreline Amphitheatre, that shall be binding or enforceable. If that happens, you may no longer use the Site or any Content. Smoking is NOT permitted inside, under cover or near the dining areas of restaurants and other establishments. Sign up for our newsletter and get $5 off your first order! For larger ones, like backpack, for sure you will have to wait in line upward of 30 minutes. Is VIP terrace 21 and up only? Complimentary parking is available on a first come, first served basis. . Restrict or inhibit any other person from using the Site; Express or imply that any statements you make are endorsed by us, without our prior written consent; Impersonate any person or entity, whether actual or fictitious, including any employee or representative of our company; Submit (a) any content or information that is unlawful, fraudulent, libelous, defamatory, or otherwise objectionable, or infringes our or any third partys intellectual property or other rights; (b) any non-public information about companies without authorization; or (c) any advertisements, solicitations, chain letters, pyramid schemes, surveys, contests, investment opportunities or other unsolicited commercial communication; Submit, or provide links to, any postings containing material that could be considered harmful, obscene, pornographic, sexually explicit, indecent, lewd, violent, abusive, profane, insulting, threatening, harassing, hateful or otherwise objectionable, includes the image or likeness of individuals under 18 years of age, encourages or otherwise depicts or glamorizes drug use (including alcohol and cigarettes), characterizes violence as acceptable, glamorous or desirable, or contains any personal contact information or other personal information identifying any third party; Submit, or provide links to, any postings containing material that harasses, victimizes, degrades, or intimidates an individual or group of individuals on the basis of religion, race, ethnicity, sexual orientation, gender, age, or disability; Harvest or collect information about Site users; Submit any software or other materials that contain any viruses, worms, Trojan horses, defects, date bombs, time bombs or other items of a destructive nature; Manipulate identifiers, including by forging headers, in order to disguise the origin of any posting that you submit; Link to any portion of the Site other than the URL assigned to the home page of the Site; Frame or mirror any part of the Site; Modify, adapt, sub-license, translate, sell, reverse engineer, decompile or disassemble any portion of the Site or otherwise attempt to derive any source code or underlying ideas or algorithms of any part of the Content; Remove any copyright, trademark or other proprietary rights notices contained on the Site; Use any robot, spider, offline reader, site search/retrieval application or other manual or automatic device, tool, or process to retrieve, index, data mine or in any way reproduce or circumvent the navigational structure or presentation of the Content or the Site, including with respect to any CAPTCHA displayed on the Site. There are plenty of options to choose from, such as cold beers and refreshing wines. Independent guide linking to ticket resale marketplace. Without limiting the foregoing, you will not contact us or the Venue to seek a refund or exchange when that is prohibited hereunder or by our policies or those of the Venue, and you will not dispute or otherwise seek a "chargeback" from the company whose credit card you used to purchase tickets. Jim Harrington is the Bay Area News Group's pop music critic for The Mercury News and the East Bay Times. Fee means the amount due for a specific package as indicated on your Invoice. The JAMS Rules are available online at https://www.jamsadr.com or by calling (800) 352-5267. The amphitheater is a sizable outdoor venue that has a capacity of 22,000 seats, including lawn seats. Keeping fans safe has always been a priority at concert venues in the San Francisco Bay Area, but the increase in gun violence across the U.S., and the 2017 mass shooting at Las Vegas Route 91 Harvest music festival in particular, have sent shudders through security personnel and ratcheted up security measures to unprecedented degrees. We may invite you to renew the Agreement for the next Concert Season or Term. If you and we are not able to agree on a replacement Concert, or if there are no more available Concerts for you to select as a replacement, then you will receive a credit back to your Ticket Credit equal to the cost of the tickets for the canceled or postponed Concert. If paper tickets were issued prior to a cancelled or postponed Concert, then we may ask you to return the paper tickets for the cancelled or postponed Concert before we issue a Threshold Credit. We may refuse registration, cancel an account or deny access to the Site for any reason. Orders are processed only after a billing address, and other billing information, has been verified. By completing your purchase of tickets under this program, you expressly agree to these Terms, which together with your Invoice, constitute the Agreement. We may make changes to these Terms at any time. You acknowledge that LN may, in its sole discretion, terminate this Agreement for violation of this rule. Shoreline has something salty or sweet for you, so whether youre looking for something salty or sweet, weve got it. The fact that we may link to those websites does not indicate any approval or endorsement of those websites. A concert or other event can be held at the Shoreline Amphitheater. We recommend checking the Live Nation listing here,for a full list of the latest rules and information. This is a convenient and reliable way of entering and exiting the theater. You bear all risks of inclement weather. Ticketmaster will generally provide you a copy of the Form 1099-K by January 31 of the following year. We strongly encourage you to become familiar with the terms of use and practices of any linked website. The number of tickets per Concert which may be purchased against the Ticket Credit will be based on availability of tickets at the time of your request and any applicable artist or Venue restrictions. Certain maximum resale premiums and restrictions may apply in some states, and we cannot be responsible for providing legal advice regarding resale or pricing of tickets. If you notify us of your intent to terminate the Agreement without cause or if we terminate the Agreement due to your breach (each, Your Termination), you must pay us the Termination Fee set forth below and we will be released from all further obligations and liabilities to you under the Agreement. You may not use our or Live Nation - Shoreline Amphitheatre trademarks, logos and service marks in any way without our prior written permission. Concert security: What to expect at major Bay, Click to share on Facebook (Opens in new window), Click to share on Twitter (Opens in new window), Click to email a link to a friend (Opens in new window), Click to share on Reddit (Opens in new window), Alameda County DAs new policy will reduce prison sentences through widespread elimination of sentencing enhancements, Concert security: What to expect at major Bay Area venues, Chart-topping band performs benefit show at intimate Bay Area venue, Petaluma Music Festival unleashes big lineup for 16th annual event, Justin Bieber cancels remaining Justice World Tour dates, including California shows, After fleeing war, Ukrainian band DakhaBrakha back in Bay Area, Outside Lands: Heres your first chance at landing tickets to festival. If you have any questions, comments or complaints regarding these Terms or the Site, please contact us at: Live Nation Entertainment, Inc. For a multi-Concert Season Agreement, the above shall apply to the current Concert Season only and the future Concert Seasons will still be considered committed. Get Morning Report and other email newsletters. Sign up for our newsletter and get $5 off your first order! Balls, pucks, and other objects may fly into the spectator area during an event. THE ALLOCATION OF RISK BETWEEN US IS AN ESSENTIAL ELEMENT OF THE BASIS OF THE BARGAIN BETWEEN US. Unlawful resale (or attempted resale), counterfeit or copy of tickets is grounds for seizure and cancellation without compensation. We own a copyright and, in many instances, patents and other intellectual property in the Site and Content. Marks means our company and Venue names and logos. The place has become an ideal venue for festivals, concerts, comedy shows and other kinds of gatherings. Fri, May 26, 2023 7:30 PM See Tickets. Cans, bottles, alcohol, fireworks, skateboards, Frisbees, pets, tape recorders, and cooking equipment . We know the feeling. We may require you to change your username and/or password if we believe your account is no longer secure or if we receive a complaint that your username violates someone elses rights. The Shoreline Amphitheatre is an open-air amphitheater offering both covered and uncovered seating. The first concert at the amphitheatre was on October 4, 1986, and featured the Grateful Dead and Bob Dylan. Small blankets are permitted on the lawn area. Live Nation - Shoreline Amphitheatre may allow a designated person (Group Manager) to distribute group tickets. This arbitration agreement is intended to be broadly interpreted, and will survive termination of this Agreement. ), According to the SAP Center website, security at the San Jose venue includes walk-through metal detectors and bag inspections at every event. Breach of terms or rules will terminate your license to attend the event without refund. Items not allowed into the venue include objects that can be used as projectiles, such as glow sticks and Poi Balls; illegal substances; alcohol; posters or signs larger than 8.5x11; wallet chains or spikes; professional video or audio-recording equipment, including GoPros; weapons of any kind; professional still cameras with detachable lens; selfie sticks or handles; tablets and iPads; glass bottles, containers or cans; fireworks; balloons; laser pointers; large banners or posters; skateboards, scooters or personal motorized vehicles; strollers; pets (with the exception of service animals); drones; coolers; umbrellas; or stickers. If struck, immediately ask an usher for directions to a medical station. If you have not committed to a new package by June 1, . Attn: Accounts Receivable You can bring them. The next time you hear that your favorite music artist will be visiting California Bay for a major concert, expect it to be in Shoreline Amphitheatre; where the hottest live action happens. All bags are subject to search upon entry. Visitors MAY bring food in a clear, one-gallon Ziploc-type bag. People entering this venue should be prepared to go through metal detectors. Please note that while some of the events listed on the Site may appeal to children, the Site is not targeted at children under the age of 13, and they are not permitted to use the Site. A minimum fee is required from parking lot users. Independent Guide not affiliated with Live Nation. WITHOUT LIMITING THE FOREGOING, YOU EXPRESSLY ACKNOWLEDGE AND AGREE THAT WE WILL HAVE NO LIABILITY OR RESPONSIBILITY WHATSOEVER FOR (A) PERSONAL INJURY OR PROPERTY DAMAGE, OF ANY NATURE WHATSOEVER, WHETHER ARISING IN CONTRACT OR IN TORT, RESULTING FROM YOUR ACCESS TO AND USE OF A SEAT OR TICKETS, OR (B) ANY LOST, STOLEN OR DAMAGED TICKETS, OR THE FAILURE OF A VENUE TO HONOR A TICKET. 9348 Civic Center Drive If an event for which you sell a ticket via the Advanced Services is cancelled, then you will be obligated to return, within five days of notice by Live Nation - Shoreline Amphitheatre, the difference between the amount of payments you collected in connection with such sale and the amount of money that Live Nation - Shoreline Amphitheatre would have refunded to you had you still been the holder of (i.e., as if you had not yet sold) such ticket when the event was cancelled. We or Live Nation - Shoreline Amphitheatre will collect funds from the purchaser, and Live Nation - Shoreline Amphitheatre will transmit to you a credit or payment as described elsewhere in these Terms. People and possessions are all subject to search. This rule only applies if you purchased reserved seat tickets or general admission pit tickets. There is a clear bag policy at Frost, allowing clear plastic, vinyl or PVC bags that do not exceed 12x12x6, one-gallon clear plastic bags (zip-style bag or similar), small clutch bags no larger than 4.5x6.5 with or without handle or strap. In the event that any term or provision of the Agreement is held to be invalid, void or unenforceable, then the remainder of the Agreement shall not be affected, impaired or invalidated, and each such term and provision of this Agreement shall be valid and enforceable to the fullest extent permitted by law. . If you are in the group ticket distribution, the Group Manager will send you an email to retrieve print-at-home tickets. Items not allowed into the venue include weapons of any kind; alcoholic beverages and illegal drugs; pepper spray; animals (except service animals); balls, Frisbees or whole fruit or other potential projectiles; bicycles or skateboards; cameras with detachable lenses; cans or glass; chairs with legs; horns and other artificial noisemakers; hula hoops; laser pointers. 2,801 likes. This means that the FAA governs, among other things, the interpretation and enforcement of this arbitration agreement and all of its provisions, including, without limitation, the class action waiver discussed below. For seasonal, outdoor Venues: If a Force Majeure Event results in the cancellation of all or part of a Concert Season, you shall be entitled to receive a prorated credit to be applied to the next Concert Season based on the number of concerts in the remainder of the Concert Season (which shall be the average number of Concerts per Concert Season based on the prior five Concert Seasons) less the number of Concerts in the Concert Season already performed (such amount, the Balance). Items allowed into the venue include factory-sealed water bottles; personal food items; empty Camelbak; empty refillable water bottle; personal sized bags, purses and backpacks; personal cameras; totems (no taller than 6 feet and no thicker than 1/2 inch; made of light material such as swim noodles, foam, cardboard tube, fabric, yarn, light plastic, balloons, inflatables), according to the venue website. Venue means the facility where a Concert is held. Independent guide linking to ticket resale marketplace. You may not use another users account without that users permission. Terms Applicable to Full Concert Season Packages, Days Prior to the Concert Season Start Date, V.Terms Applicable to Personal Seat Licenses. We may revoke this exception at any time and require removal of archived materials gathered in the past; Use any automated software or computer system to search for, reserve, buy or otherwise obtain tickets or any other items available on the Site, including sending information from your computer to another computer where such software or system is active; Take any action that imposes or may impose (in our sole discretion) an unreasonable or disproportionately large load on our infrastructure; Reproduce, modify, display, publicly perform, distribute or create derivative works of the Site or the Content; Reproduce or scan tickets in a format or medium different from that provided by the Site; Decode, decrypt, modify, or reverse engineer any tickets or underlying algorithms or barcodes used on or in production of tickets or the Site; You may not attempt to conceal your identity by using multiple Internet Protocol addresses or email addresses, or by any other means, to conduct transactions on the Site; Use the Site or the Content in an attempt to, or in conjunction with, any device, program or service designed to circumvent any technological measure that effectively controls access to, or the rights in, the Site and/or Content in any way including, without limitation, by manual or automatic device or process, for any purpose. . Sometimes if it is small enough, you can skip. Weve got a full rundown on everything you need to know in our Concord Pavilion Guide, but from the security perspective, expect to go through metal detectors and/or a physical pat-down. If you have an inquiry regarding a ticket re-sale transaction for any event located in Illinois, please contact us at 550 W. Van Buren Street, 13th Floor, Chicago, Illinois 60607 or (877) 446-9450 or ticketexchange@ticketmaster.com. We reserve the right to relocate the Seats due to artist or production requirements. (adsbygoogle = window.adsbygoogle || []).push({}); Experience Shoreline Amphitheatre: Where the Coolest and Hottest Collide. In terms of security, plan on going throughmetal detectors and/or a physical pat-down, and all bags are subject to inspection, according to the venue website. Its reserved seating area can hold 6,500 people for those who want a designated space to sit. We are not responsible for the conditions or the actions of the crowd at any event or for any changes made at the venue including without limitation seating arrangements, stage set-up or venue conditions. Despite spectator shielding, injury can occur. Any failure by you to pay any amounts owed under this paragraph within such five days will constitute a material breach of these Terms. We are not responsible for any delay causing you to arrive late or miss your event for any reason. The Agreement, including the Invoice, constitutes the entire understanding between us and supersedes all prior and contemporaneous representations, proposals, discussions, and communications, whether oral or in writing. In such a case, if you did not receive a payment from Live Nation - Shoreline Amphitheatre but instead received a credit, then the credit will be entirely reversed (so that you will no longer have a credit), but Live Nation - Shoreline Amphitheatre will return the ticket to you that you sold so that you can then use it to attend the event. Items allowed into venue include average-size bags/backpacks (16 x 16 x 8 max), cameras (non-professional only, no detachable lenses), food (in a clear, 1-gallon Ziplock bag), water (up to 1 gallon in size and factory sealed or empty), reuseable Water Bottle (refillable aluminum and plastic bottles are permitted), empty Camelbacks and non-aerosol sunscreen. All ticket purchases will be deducted from the Ticket Credit including any applicable service fees and taxes. If you purchased any Additional Tickets for Concerts included in your Agreement, these will be subject to cancellation as part of Your Termination. 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